Ratings based on 31 Verified Reviews

4.7 out of 5
83% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 24 Jun 2022
Fabulous little hotel, loved our stay. Perfectly positioned. Cannot fault. Highly recommend! Yep
4 out of 5
Recommended
for Everyone
by A verified traveler from Sussex, UK

Superb value stay

Posted 26 Sep 2018
Pros: Staff, presentation, food, value
Cons: A double bed cover for two people sharing the bed (a trend on the continent!). Maybe extra pillows
Location: 15 minute stroll into Malcesine centre. Boat trips, castle, restaurants, shops all close by
Perfect hosts for a pleasant stay near Malcesine centre. Right from the booking the hosts arranged an airport transfer for us. They were welcoming, friendly and always willing to help. The hotel was in a good place if you don't mind a bit of traffic noise, it's situated on the main road into Malcesine but we were never woken by late night road noise. Only a 15min pleasant lakeside stroll into the town centre.. Breakfast was substantial with a good variety of very tasty cold food on offer. There is a bar which offers food should you wish. Pool looked nice and clean though we did not use it. The whole plot was well kept, clean and superbly presented in and out. The rooms were comfortable. A perfect weekend getaway for us and will certainly consider returning to this hotel!
5 out of 5
by Brenda from Ireland

Spotlessly clean and very friendly staff

Posted 27 May 2014 on Hotels
Casa Serena is a beautifully clean hotel. Even though it is only a 2 star hotel it deserves a lot more. It was very comfortable, had the most beautiful views both at the front and rear of the hotel and it had a private sunbathing terrace on the roof which was breathtaking. The staff were very friendly and most helpful. it is only a fifteen minute walk into town or the bus is a minute away if you're feeling lazy! Very highly recommended.
5 out of 5
by A verified traveler

Posted 20 May 2024
Wir konnten problemlos noch eine Nacht länger bleiben Sehr gutes Frühstück Sehr freundliches Personal. Wir können gar nicht verstehen, dass es nur zwei Sterne hat. Nach unserem Empfinden wäre es ein 4 Sterne Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 16 Aug 2023
Sehr schöne, moderne und gepflegte Unterkunft die fußläufig vom Zentrum Malcesine über eine schöne Stand Promenade zu erreichen ist. Das Hotel und die Zimmer sind sehr modern ausgestattet & wirklich sauber, der Pool ist groß und die Liegeflächen schön ausgelegt. Frühstück sehr lecker und für ein 2 Sterne Hotel wirklich mehr als ausreichend. Zwischen durch kann man sich ebenfalls an der Bar Snacks & Getränke zum Pool bestellen, wirklich super. Die Mitarbeiter & Inhaber des Hotels sind sehr nett, ich kann den Aufenthalt nur empfehlen. Wir kommen definitiv wieder!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Posted 16 Jul 2023
Es war alles super!
5 out of 5
by A verified traveler

Bäst i Malcesine

Posted 4 Jul 2023 on Hotels
Ett helt fantastiskt hotell rent modernt härlig pool lätt att parkera bilen superfrukost och en fantastisk service av härlig personal