Ratings based on 848 Verified Reviews

3.6 out of 5
79% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 May 2024
Rooms were very clean and staff (Joy) was extremely nice and helpful but the corridors (10th floor) smelled like a smoking room. Also yoo many aggressive people loitering in front of the hotel
5 out of 5
by A verified traveler from Garland

This traveler left a rating score only Posted 9 May 2024
5 out of 5
by A verified traveler

Posted 15 Mar 2024
I always like this hotel its my third time to stay here.very convenient in everything.the staff are very friendly and approchable.
5 out of 5
by A verified traveler

Posted 17 Feb 2024 on Orbitz
excellent
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2024
5 out of 5
by A verified traveler

Clean friendly central hotel

Posted 11 Feb 2024 on Hotels
We found the hotel to be close to everything The staff were really friendly and helpful If we had to grumble the bath shampoo was difficult to get from the dispenser and quite low quality Everything else excellent
5 out of 5
by A verified traveler

Posted 29 Jan 2024
Service is good and professional.
4 out of 5
by A verified traveler

Posted 2 Dec 2023 on Orbitz
I have stayed in this property prior to COVID when they were just starting the renovations. I think they did a good job on the renovations, modern and up to date. tried other Hotels in the area that cost less...mistake. For the price of this Hotel...great value. Excellent staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023
4 out of 5
by A verified traveler

Posted 14 Oct 2023
The staff are respectful and service were excellent. There has no television service for two days out of 3 days stays. Food menu were outdated.