Ratings based on 23 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
by A verified traveler
Pleasant staycation
Posted 29 Sep 2023 on HotelsIt was a nice stay. The staff was friendly and helpful. The room was well designed sot it gives you comfort that you need. The amenities are complete. The wifi worked well. The provided snacks specifically for you. I'd like to come back for sure.
by A verified traveler
Lovely classic hotel in Malang city
Posted 26 Dec 2021 on HotelsVery lovely. Super friendly staff
Comment from Hotel Management
27 Dec 2021 by Tyas | E-commerce , Hotel Management
Dear Mr/s. Anastasia,
Warmest Greetings from The Shalimar Boutique Hotel
Thank you for having time to review our Hotel.
Hope you will stay back to our Hotel in the near future.
Best Regards,
by A verified traveler
Posted 22 Mar 2021
Comment from Hotel Management
29 Apr 2022 by Tyas | E-commerce , Hotel Management
Dear Mr/s. Anonymous,
Warmest Greetings from The Shalimar Boutique Hotel
Thank you for having time to review our Hotel.
Hope you will stay back to our Hotel in the near future.
Best Regards,
Tyas | e-commerce
by A verified traveler
Posted 3 Dec 2020 on Hotels
Comment from Hotel Management
13 Jan 2021 by Natalia, Hotel Management
Thank you for your review.
by A verified traveler
Great Hotel, Great Location, Nice City
Posted 14 Sep 2020 on HotelsGreat Hotel, Great Location, Nice City
Comment from Hotel Management
15 Oct 2020 by Natalia, Hotel Management
Dear Mr. Soegeng,
Warmest greeting from The Shalimar Boutique Hotel
Thank you for stay with us and your support review of our Hotel. Wish you come back in the nearest future.
Best regards,
Natalia | E-Commerce
by A verified traveler
Posted 28 Feb 2020 on Hotels
All good
Comment from Hotel Management
5 Mar 2020 by Natalia, Hotel Management
Dear Mr/s. Chen Chung,
Warmest greeting from The Shalimar Boutique Hotel
Thank you for have time to give a review and score to The Shalimar Boutique Hotel. We hope you will come back in the nearest future.
Best regards,
Natalia | E-Commerce
by A verified traveler
Posted 28 Jul 2019 on Hotels
by A verified traveler
Posted 15 Jul 2019 on Hotels
The staff was friendly but could have been a bit more welcoming upon arrival. It was very quiet!
by A verified traveler
Good concept and staff, pity about the management
Posted 11 Mar 2019 on HotelsThe hotel was thoughtfully conceived and designed. The members of staff are warm and helpful and try their best. The rooms are spacious and comfortable. The management however is clearly not doing a good job to maintain the hotel. The bathtub was heavily spotted with mould on the waterproof grouting. The clear plastic shower mat was so completely caked in mould we had to throw it in the bin. The bathroom amenities come in plastic bottles so hard that it is impossible to squeeze anything out of them. The wifi connection was possibly the worst we have ever experienced in our many trips to Indonesia. There was a cockroach in the room. We requested three times to have the leak in the toilet bowl fixed (caused by a faulty ballcock), to no avail. There are barely any diners in the restaurant, so we were not surprised the satay accompanying our nasi goreng was still frozen inside. There was also only one music CD (of nostalgic Dutch colonial era music) that looped over and over again the entire day, so if you spend more than a night, it becomes maddening.
