Ratings based on 20 Verified Reviews
4.0 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great Stay for Mount Bromo & Malang Excursions!
Posted 26 Jan 2020 on HotelsThe hotel was great overall. The rooms were clean and the beds and pillows were very comfortable! The shower took a while to heat up the water, the front desk advised letting it run 15-20 minutes.
The restaurant down in the lobby has a limited selection, but the Pork and Barrel were great to sit and have a beer and is open 24hrs.
It is about 30 minutes from MLG airport but the local Uber Grab totalled about $5USD.
Comment from Hotel Management
27 Jan 2020 by Stephen T. Hartono, Hotel Management
Thank you very much for your reviews.
It is a pleasure knowing that you have a great time during your stay.
by A verified traveler
Fair for price
Posted 24 Dec 2019 on HotelsWe stayed here so we can go and visit the volcano really early in the morning. It is a hotel for a quick stay.
The staff was super friendly and helped us with everything. There is a bar on the 7th floor and even though we were at the 5th floor we could here the music loud and clear. Over all the room was clean but the water took forever to warm up and it wasn't never hot.
Comment from Hotel Management
27 Jan 2020 by Stephen T. Hartono, Hotel Management
Thank you very much for your review.
We are apologize for any inconvenience during your stay.
by A verified traveler
Very happy with my stay here. Will return.
Posted 3 Sep 2019 on HotelsStayed in a room with two queen beds.
The good:
Very spacious.
Stable WiFi.
I had a balcony.
Friendly staff.
Guests (depending on your booking) are given a meal voucher worth Rp50,000 which can be used to buy breakfast, lunch or dinner.
Safe neighborhood.
The bad:
Hot water is very unreliable.
There are no shower doors; during shower, half of the bathroom will get wet.
No fridge in the room.
Comment from Hotel Management
13 Sep 2019 by Stephen T Hartono, Hotel Management
Dear honorable Guest
Thank you very much for your review and staying with us.
We are apologize for the hot water and any inconvenience that happen during your stay.
We are hoping to serve you better on your next visit.
Thank you very much.
by A verified traveler
Posted 11 Jul 2019
Comment from Hotel Management
11 Jul 2019 by Stephen T Hartono, Hotel Management
Dear honorable guest.
Thank you very much for your review.
We are glad that you enjoy your stay at our hotel.
We hope that we can serve you better on your future visit.
Thank you very much.
by A verified traveler
Posted 1 Mar 2019
Staff & service is very poor. Every staff is untrained
Comment from Hotel Management
2 Mar 2019 by Stephen T. Hartono, Hotel Management
Dear Honorable Guest
Thank you for your feedback.
We are apologize for any inconvenience during your stay at our hotel.
Can you be more specific about what happen and what was our staff did.
Thank you very much for your review.
by A verified traveler
Posted 28 Sep 2018 on Hotels
Comment from Hotel Management
2 Oct 2018 by Stephen T Hartono, Hotel Management
Dear Mr. David
Thank you very much for your review.
We highly appreciate it.
by A verified traveler
Posted 31 Jan 2018 on Hotels
Comment from Hotel Management
9 Feb 2018 by Stephen T Hartono, Hotel Management
Thank you very much for your review.
by Robert
Bad toilet's door
Posted 4 Jan 2018 on HotelsThe toilet's door is made of a-see-through-glass so whenever you want to hv a shower the other roommate has to get out.
Comment from Hotel Management
10 Jan 2018 by Stephen T Hartono, Hotel Management
Dear Mr.Robert
Thank you very much for your review.
We are apologize that the toilet's door make you uncomfortable.
We design the nano room for single or couple occupation.
But we are thank you for your feedback, it can be our consideration for better improvement in the future.
Thank you very much
by A verified traveler
Posted 12 Nov 2022
by A verified traveler
Posted 10 Nov 2022
ホテルは清潔に保たれています。
スカイラウンジも24時間対応で食事できます。とても便利で味付けも日本とほぼ変わらなく大変美味しいです。
値段もとても安くて安心して過ごすことが出来ます。
難点は部屋に冷蔵庫が無い。貴重品を入れる金庫が無い。ドライヤーが無い事です。それを理解すれば快適に過ごせます。凄くいいホテルです。おススメです、わ
