Ratings based on 96 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 Sep 2023
Rooms are not very sound proof,if you have inconsiderate guests in the room above you.Beautiful breakfast,but unfortunately not very warm at times.
4 out of 5
by A verified traveler

A hotel just like home

Posted 26 Apr 2021 on Hotels
A comfortable hotel just like home the staff are very friendly location very good
Comment from Hotel Management
27 Apr 2021 by Hepita, Hotel Management
Thanks for staying with us. We appreciate your feedback.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Best hotel in Malang

Posted 22 Dec 2019 on Hotels
Loved our stay here. The staff was amazing. The rooms clean, modern and very comfortable. Great WiFi and AC. We booked for one night but I would of rather stayed here the whole time. Thanks to all there and the wonderful manager as well.
Comment from Hotel Management
23 Dec 2019 by Hepita, Hotel Management
Thanks for staying with us. We appreciate your feedback.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2019 on Hotels
3 out of 5
by A verified traveler

Old, but gold!

Posted 21 Nov 2019 on Hotels
The hotel is a little old, but the breakfast spread was amazing. The fixtures were a little run down and could use a little bit of revamping. Otherwise, great for value and it's convenient to the city area.
Comment from Hotel Management
27 Nov 2019 by Hepita, Hotel Management
Thanks for staying with us. We appreciate your feedback.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Pretty good stay. But 1 day too long

Posted 25 Jul 2019 on Hotels
Bed uncomfortable bathroom needs refurbishing. Far from centre. Malang city uninteresting. Staff very helpful and friendly. Breakfast excellent. Great Bromo trip organised by the hotel with very friendly driver despite the language barrier. Nice pool.
Comment from Hotel Management
25 Jul 2019 by Dilla, Hotel Management
Thank you for staying with us
4 out of 5
by A verified traveler

Posted 29 Apr 2019
Nice hotel with adequate facilities. Helpful and courteous staff. Unable to connect to WiFi throughout stay. That was the only complaint
Comment from Hotel Management
20 May 2019 by GM, Hotel Management
Dear Anonymous, Thank you for leaving us your review. Warm regards, Ibnu Darmawan General Manager