Ratings based on 101 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
24 Sep 2023 by Khalil Hashimie, Hotel Management
Dear Mr. Philip,Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
by A verified traveler
Posted 8 Jun 2023
Stayed at this place every time I visit Melaka. Convenient location and highly accessible.
Comment from Hotel Management
9 Jun 2023 by Khalil Hashimie, Hotel Management
Dear Mr. Benjamin, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We are happy to hear that you had a memorable and enjoyable time with us. We look forward to having you again. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka.
by A verified traveler
Boutique hotel that requires touch up
Posted 1 Jan 2023 on HotelsThe overall experience here is not as expected as the photo showed but still considered acceptable. The rooms are pretty worn out and aged, some touch up would be great. Also, for those with noise concerns, this is not a recommended place as the sound proofing within the room is poor, we could easily hear people passing by walking and talking. There is not much privacy as well as any chit chats inside the room is easily listened from the corridors.
Comment from Hotel Management
9 Feb 2023 by Khalil Hashimie, Hotel Management
Dear Mr. Kai Long, Thank you for choosing Swiss Hotel Heritage Boutique Melaka as your preferred choice during your last stay. We sincerely concerned about the areas that you stated for improvement. Your comments on the following experience have been shared with the rest of the team for further service improvement. Thank you for your feedback and we look forward to welcoming you again, so we can provide you with a better stay experience. Have a nice day and thank you. Sincerely, Swiss Hotel Heritage Boutique Melaka
by A verified traveler
Posted 21 Jul 2022
by A verified traveler
Posted 26 Jun 2019 on Hotels
Bicycle for rental not kept well
by A verified traveler
Posted 27 Feb 2019
Great location. Can walk to many of the attractions
and restaurants.
by A verified traveler
Posted 8 Feb 2019 on Hotels
by A verified traveler
Good Location
Posted 28 Jan 2019 on HotelsThe location is good because it is very near tk Jonker Street and can walk to Dataran Pahlawan Mall and other places.
by A verified traveler
Posted 27 Dec 2018
hotel is at main street attraction, very convenient, and yet doesn't being noisy
by A verified traveler
Posted 24 Dec 2018
Very conveniently located near Jonker Street.
Staff were all very nice and accommodating- thank you
Comment from Hotel Management
26 Dec 2018 by Liz, Hotel Management
Yes. We are situated in a strategic location in the heart of Jonker Street & World Unesco Heritage area. We always provide the best services to our guests. Thank you for the feedback. It will certainly give us real opportunity for further improvement.
