Ratings based on 990 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
great Experiences
by A verified traveler
Posted 1 May 2024
Overall the property is good but you must take the seaview as the rooms with city view are not quite - cooling fans noise and vibration
Comment from Hotel Management
4 May 2024 by The Management , Hotel Management
Dear Ramesh, Thank you for your valuable feedback.We are truly sorry to learn about the discomfort you experienced with the aircon during your stay. Please accept our sincerest apologies for any inconvenience this may have caused.We take your feedback seriously and will address the issue promptly to ensure a more comfortable experience for our guests in the future.Warm regards,The Management
by A verified traveler
Posted 30 Apr 2024
The staff & location were great and the restaurant was also good. No complaints about this hotel.
Comment from Hotel Management
4 May 2024 by The Management , Hotel Management
Dear Mark, Greetings from Holiday Inn Melaka, We are absolutely thrilled to hear that your stay at Holiday Inn Melaka. It is heartwarming to know that you are pleased with the service that was rendered to you by our staffs, location and food. We will be sure to pass along your appreciation to our staffs for their excellent service.We appreciate your feedback and hope to welcome you back soon for another enjoyable stay!Warm regards,The Management
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
29 Apr 2024 by The Management , Hotel Management
Dear Rachel, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your positive rating based on your recent stay experience with us. We look forward to welcoming you back for another memorable experience soon!Best Regards, The Management
by A verified traveler
Posted 1 Apr 2024
The property was located across a very busy road and away from established restaurants and cafes. It's a distance to walk to traffic junction for safe cross.
Comment from Hotel Management
2 Apr 2024 by The Management , Hotel Management
Dear Ai Whi, Greetings from Holiday Inn Melaka, Thank you for your feedback about our hotel's location. We are sorry to hear that you found it busy/far from the established restaurants and cafes. We know how important it is to have a comfortable and convenient stay when you travel.We hope to welcome you back with us in the near future.Thank youBest Regards, The Management
by A verified traveler
Posted 25 Feb 2024
A great place to stay but it is bit away from the more hip hotels such as Shore and The Pines, so you need to have a car and be prepared to travel about 10-15 min to places like Jonker Walk, Museum, and eateries.
Comment from Hotel Management
27 Feb 2024 by The Management, Hotel Management
Dear Sarjune, Greetings from Holiday Inn Melaka, Thank you for taking the time to share with us your positive rating based on your recent stay with us. We are delighted to know of your pleasant stay with us. Your positive feedback will encourage us to continue our efforts and strive to deliver our best. We are more than delighted to have you with us and the entire team look forward to see you again.Thank you, Best Regards, The Management
by A verified traveler
Posted 18 Feb 2024
Comment from Hotel Management
20 Feb 2024 by The Management , Hotel Management
Dear Poh, Greetings from Holiday Inn Melaka,Thank you for taking the time to share with us your positive rating based on your recent stay at Holiday Inn Melaka. We are delighted you had a memorable stay with us. We hope to welcome you back with us in the future. Thank youBest Regards, The Management
by A verified traveler from Singapore
Posted 13 Feb 2024
My stay was very pleasant and nice. Staff were helpful and friendly. Room and service was all good. Hotel is near to all the shopping centre and about half an hour drive to all the tourist attractions places. Definitely will come back again!
Comment from Hotel Management
14 Feb 2024 by The Management , Hotel Management
Dear Farhan, Greetings from Holiday Inn Melaka, Thank you for sharing upon a most excellent feedback of your recent stay experience with us.I am greatly delighted to be in receipt of your feedback, one reflecting upon the unwavering dedication of our Team in ensuring to the most memorable experiences of our guests while with us.At Holiday Inn Melaka, we take pride in our commitment to the finer details of our Guest's experiences. We look forward most sincerely to many more onward opportunities in welcoming you home with us, for your very best memorable experiences on each return mostly.Thank youBest Regards, The Management
by A verified traveler
Posted 6 Feb 2024 on Hotels
Slow staffs and no answer even I chased them
Comment from Hotel Management
7 Feb 2024 by The Management, Hotel Management
Dear Raita, We would like to thank you for choosing Holiday Inn Melaka as your preferred accommodation in Melaka. We are indeed disturbed to learn of the unpleasant situation you have encountered.Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure a memorable experience for our guests.Once again, we do apologise that we did not meet your expectations on this occasion.Thank you for your valuable feedback and we hope to have the pleasure of welcoming you back in the future.Best regards, The Management
by A verified traveler
Posted 6 Feb 2024
I was staying at the club room and we were offered breakfast and afternoon tea.
What a joke when we were told they ran out of red wine to serve out.
How can this happened to a hotel guest who has booked the club room.
Comment from Hotel Management
7 Feb 2024 by The Management, Hotel Management
Dear Lili, Greetings from Holiday Inn Melaka, We would like to thank you for choosing Holiday Inn Melaka as your preferred accommodation in Melaka. We are indeed disturbed to learn of the unpleasant situation you have encountered.Please be rest assured that we have taken steps to address the concerns with our teams as we strive continually to ensure a memorable experience for our guests.Once again, we do apologize that we did not meet your expectations on this occasion.Thank you for your valuable feedback and we hope to have the pleasure of welcoming you back in the future.Best regards, The Management
