Ratings based on 513 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
I like the hospitality
by A verified traveler
Posted 18 May 2024
The staff are professional and very friendly, Mr. Hatem at the reception very professional he gave us nice and warm hospitality, food is very good and the restaurant staff very friendly and nice, I have enjoyed my stay in this place for the third consecutive time.
by A verified traveler
Posted 7 May 2024
It’s good
by A verified traveler
Posted 29 Apr 2024
Not sure if this place qualifies as a 5 star property but I had a pleasant stay. The rooms are definitely dated and could use updating but they were comfortable and clean. Breakfast was a buffet with a lot of choices. Walk to the Haram took only 5 minutes. Getting to the property by car can be difficult as our Uber drivers could not find it and then when we finally found it he could not stop in front of it so we ended up having to walk through the crowds of people with our bags to the lobby. All in all is a good option for anyone performing umrah to get to the haram.
by A verified traveler
Posted 15 Apr 2024
The staff especially Amar at the front desk and Adil at restaurant on the 21st floor. Both these gentlemen were very professional and there services were 5 stars plus!
The property condition very poor and dire need of renovations. It does not represent Marriott brand ….
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 3 Apr 2024
Amazing place. Convenience to to and from the airport is unmatched. Excellent place and staff
by A verified traveler
Posted 29 Mar 2024
by A verified traveler from Houston
Posted 24 Mar 2024
There are 6 lifts in this hotel. In this very busy time in Ramadan, there are no waiting time to get the lift. Hotel personnel is very much cooperative.
by A verified traveler
Posted 19 Mar 2024 on Hotels