Ratings based on 152 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bronx
Posted 22 May 2024
Great
Comment from Hotel Management
23 May 2024 by Salim, Hotel Management
Thank you for your excellent rating , see you soon
by A verified traveler
Posted 23 Apr 2024
Its 7 minutes walk for Haram. Very quiet and peaceful place to live.
Comment from Hotel Management
23 May 2024 by Salim, Hotel Management
Dear Asif, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
by A verified traveler
Posted 15 Apr 2024
distance from destination
Comment from Hotel Management
23 May 2024 by Salim, Hotel Management
thank you for your feedback
by A verified traveler
Posted 1 Apr 2024
Brilliant
Comment from Hotel Management
24 May 2024 by Salim, Hotel Management
Thank you for taking time to review our property. I am glad to hear that we will be your topchoice when you visit Makkah We look forward to welcoming you back soon!
by A verified traveler
Posted 31 Mar 2024
Overall good experience
Comment from Hotel Management
24 May 2024 by Salim, Hotel Management
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future
by A verified traveler
Posted 30 Mar 2024
For the price I paid I got everything I could get.
It was great for a short stay. The window was broken, the staff were very friendly and changed our room. And when we changed rooms I forgot my Apple Watch in the room, when we told the staff in short while they were able to find it and they brought it back to our room.
Comment from Hotel Management
24 May 2024 by Salim, Hotel Management
Dear Iman Thank you for taking the time to review your stay with us. I am very happy tohear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
24 May 2024 by Salim, Hotel Management
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally
by A verified traveler
Posted 25 Mar 2024
I like the position near to haram, about 15 min, the responsable is a very nice man, he helped me.
Should make more effort in cleaning and maintenance.
Comment from Hotel Management
24 May 2024 by Salim, Hotel Management
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
24 May 2024 by Salim, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. Wewould like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Salim, Hotel Management
. I am so glad to hear that we were able to offer you a refuge from your busy schedule. Lookingforward to welcoming you back soon.
