Ratings based on 985 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
This property was good for the price. Breakfast was served every morning and it was good. Staff is attentive and kind.
Comment from Hotel Management
13 May 2024 by Kind regards - Den , Hotel Management
Dear Jackson,It is excellent to know you enjoyed your recent stay with us. On behalf of our team, we sincerely appreciate your kind review and commendation. We look forward to welcoming you again for another great stay you deserve.
by A verified traveler
Posted 6 May 2024
It's an easily accessible hotel with helpful staff and decent amenities for a great price point. Will definitely recommend to new travellers and seasoned visitors.
Comment from Hotel Management
13 May 2024 by Kind regards - Den , Hotel Management
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 1 May 2024
The staff at this Hotel is very friendly and polite
Comment from Hotel Management
6 May 2024 by Sincerely, Den, Hotel Management
Dear Kibwe,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 29 Apr 2024
Property was average kind of old. Aircon not working I complaint so many times and after two days they finally moved me to different room. Still AC was not working properly. Issue think it was centralize.
Comment from Hotel Management
6 May 2024 by Sincerely, Den, Hotel Management
Dear Lorena,Warm Greetings from Berjaya Makati Hotel!We are grateful and appreciate you taking the time to share your feedback with us. We are working on room renovations, and your feedback will help us sympathize with what our guests need. While working on improvements, we wish to see you again for the better experience you deserve.
by A verified traveler
Posted 6 Apr 2024
Breakfast spread was bad
Room condition run down
Shower heater, hot/cold knob...not safe.
Comment from Hotel Management
6 Apr 2024 by Sincerely, Den, Hotel Management
Dear Khai Weng,Greetings from Berjaya Makati Hotel!Thank you for taking the time to review our property, your comments are very much valued. The hotel is undergoing some facility improvements and partial renovation. While we are working on improvements, we would like you to give us another chance to provide better service in the.
by A verified traveler
Posted 28 Mar 2024
Staff was very friendly
Comment from Hotel Management
2 Apr 2024 by Kind regards - Den , Hotel Management
Dear Jiale,Thank you for taking the time to review our property. We hope to make it a five-star ratings on your next visit.
by A verified traveler
Posted 19 Mar 2024
Friendly staff
Comment from Hotel Management
22 Mar 2024 by Kind regards - Den , Hotel Management
Dear Jiale,Thank you for taking the time to review our property. We appreciate your kind words and hope to see you again very soon.
by A verified traveler
Posted 18 Mar 2024
Nothing
Comment from Hotel Management
22 Mar 2024 by Kind regards - Den , Hotel Management
Dear Rajeev,Greetings from Berjaya Makati Hotel!We appreciate you taking the time to review our property. We hope to see you again for another great stay you deserve.
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Sincerely, Den, Hotel Management
Dear Joseph,Thank you for taking the time to review our property. We hope to make it a five-star ratings on your next visit.
by A verified traveler
Posted 29 Feb 2024
Aircon was not working good moved room and still not working
Comment from Hotel Management
1 Mar 2024 by Sincerely, Den, Hotel Management
Dear James,Warm Greetings from Berjaya Makati HotelThank you for taking the time to share your feedback. We regret to hear about your experience during your last stay with us, and we apologize for the inconvenience. The hotel is undergoing some facility improvements and partial renovation. We have better rooms and services to deliver. We hope you can give us another chance to provide you with the better service you deserve.
