Ratings based on 987 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
Pleasantly surprised and enjoyed my one day stay in this hotel. Liked very much their spacious modern rooms and bathroom. Delicious and free Filipino Breakfast, this is a must to taste. Definitely worth coming back for extended stay.
by A verified traveler from Albuquerque
Posted 3 Jun 2024
The place is so beautiful and classy. The staff are so kind and respectful. The food was excellent as my taste buds were in heaven. The hotel can not improve the services. It is top notch!
Comment from Hotel Management
3 Jun 2024 by Makati Diamond Residences , Hotel Management
Dear Mr. Mark,Guest satisfaction, along with cleanliness and safety, is our top priority and we are happy to hear that we met your expectations. Thank you for complimenting our food and service. We look forward to welcoming you back to Makati Diamond Residences.
by A verified traveler
Posted 1 Jun 2024
I go back to the Philippines at least every six months. This is my second or third time staying at the Makati Residence. I love this hotel. The hotel staff are very accommodating and friendly. The facilities are very clean. My hotel room is always clean and spacious. The view from my hotel room is pretty awesome. I would stay here again and again every time I go back to the Philippines.
Comment from Hotel Management
2 Jun 2024 by Makati Diamond Residences, Hotel Management
Dear Mr. Jojo,It was our pleasure to provide you with a comfortable and enjoyable stay. Thank you for complimenting our rooms and service. We look forward to welcoming you back to you home away from home.
by A verified traveler
Posted 26 May 2024
This is one of the best properties we have stayed at. Clean, safe, exceptional staff, convenient location. We will only stay here on our future visits to Manila.
Comment from Hotel Management
26 May 2024 by Makati Diamond Residences, Hotel Management
Dear Mr. Jeffrey,It was our pleasure to provide you with a comfortable and enjoyable stay. Thank you for complimenting our location and service. We look forward to welcoming you back to Makati Diamond Residences.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
10 Jun 2024 by Makati Diamond Residences, Hotel Management
Dear Ms. Shannon,Guest satisfaction, along with cleanliness and safety, is our top priority and we are happy to hear that we met your expectations. We look forward to welcoming you back to Makati Diamond Residences.
by A verified traveler
Posted 5 May 2024
We love the convenience of this hotel. This is our third time staying and I already have booked our future stay at this hotel for next year.
Comment from Hotel Management
6 May 2024 by Makati Diamond Residences, Hotel Management
Dear Mr. Danilo,Nothing pleases us more than knowing we continue to meet and exceed your expectations. We look forward to welcoming you back to Makati Diamond Residences.
by A verified traveler from KOROR
Posted 24 Apr 2024
location and service
Comment from Hotel Management
25 Apr 2024 by Makati Diamond Residences, Hotel Management
Dear Robert,It was our pleasure to provide you with a comfortable and enjoyable stay. Thank you for complimenting our location and service. We look forward to welcoming you back to Makati Diamond Residences.
by A verified traveler from augusta
Posted 7 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Makati Diamond Residences, Hotel Management
Dear Ms. Constance,c
by A verified traveler
Posted 22 Mar 2024
Property didn't meet my expectation as a 5-star residences. In particular, the Scotchbrite dish sponge and the dishwashing liquid that looks like it's taken straight from 7-11. You can get a cheap dish sponge from Ikea and a cheap container for your liquid soap, and a cheap tray or caddy and not the plastic ones that look like from thrift store. Pay attention to these tiny details, especially when your pricing and branding your property a 5 star! The saving grace for this property is the trademark Filipino courtesy and hospitality. The Manager on Duty Angel handled all my complaints professionally! She was composed and calm even at the heat of my frustrations. The rest of the staff - from security, concierge, housekeeping, etc. were equally pleasant. You are greeted with their smiles at any time of the day! For this reason I will still recommend this property to friends and family, with a reminder to manage your expectations to avoid disappointments.
Comment from Hotel Management
25 Mar 2024 by Makati Diamond Residences, Hotel Management
Dear Mr. Narciso,We are disappointed to learn that we did not meet your expectations. Your feedback regarding our room amenities has been relayed to our rooms division head, for assessment and improvement. Likewise, we appreciate your commendations and will be sharing this with our team. We hope to improve your impression of us and look forward to welcoming you back with a better experience on your next visit.
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
25 Mar 2024 by Makati Diamond Residences, Hotel Management
Dear Mr. Jose Mari,It was our pleasure to provide you with a comfortable and enjoyable stay. We look forward to welcoming you back to Makati Diamond Residences.
