Ratings based on 22 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jan 2019 on Hotels
good food and comfort place
by A verified traveler
Posted 3 Nov 2018 on Hotels
by JONATHAN W B
Central location.
Posted 5 Apr 2017 on HotelsLocation was central, check-in & out was painless. But breakfast variety was lacking...
Comment from Hotel Management
14 Nov 2017
Dear Mr. Jonathan,
Warm Greetings from Hotel Santika Makassar,
Sorry for late replying to your review. Thank you for choosing us as your accommodation in Makassar. We apologize for any inconvenience during our stay. We look forward to serving you back in the next visit.
Best Regards,
Yuli Priyono
General Manager
by A verified traveler from Singapore
Hotel is OK easy to find food nearby
Posted 31 Jan 2017
Pros: Nothing glamorous as I have stayed here before
Cons: As it was low staying rate they should have move me to a bigger room which they did at my last stay
Location: There is a beach nearby
Two days of heavy downpour no music in the lounge as the group is performing elsewhere this is the second time it has happened
Comment from Hotel Management
6 Feb 2017 by Yuli Priyono - General Manager, Hotel Management
Dear Mr. Akbar
Warm greetings from Hotel Santika Makassar. Thank you for choosing our hotel as your accommodation. Your comments are very valuable input for us to do much better. We await your arrival back at the Santika Makassar Hotel.
by Aloysius
Good hotel in City Center
Posted 20 Jan 2017 on HotelsThe breakfast is not really good.
Comment from Hotel Management
4 Mar 2017
Dear Mr. Aloysius,
Warm Greetings from Hotel Santika Makassar,
Thank you for choosing our hotel as your accommodation in Makassar. Your comment is input for us to be better. We await your arrival back at the Santika Makassar Hotel.
Best Regards, Yuli Priyono - General Manager.
by A verified traveler
Very lousy front desk service.
Posted 21 May 2015 on HotelsService was terrible. Hotel charged us Rp100,000 for cleaning services for a hand towel on check that was not even from our room???
Around Rupia500,000 / room / night, but Rupia100,000 for a hand towel???
That really left a sour taste in our mouths. We had booked 4 rooms for 4 nights.
by A verified traveler
Great Business Stay
Posted 31 Oct 2014 on HotelsThe quality of service is very good in comparison with other hotels in Makassar. Rooms are clean and the hotel condition is relatively good.
by Peter from Zuerich
Nothing special - expensive
Posted 14 Mar 2014Hotels where complete floors under construction always give extraordinary discount. I will never choose a hotel wilhich offers big discount to the official rate - who wants to spend time with noisy construction works. Thanks but once is enough alread.
by Nomad
Better than expected
Posted 27 Jun 2013 on HotelsMost reviews of Makassar hotels left me with low expectations so I was surprised that Santika was a decent choice. Decor of rooms: simple, and modern. Cleanliness: Depends. My first room was clean but due to noise from a neighbor with an adjoining door, I moved to another room and the sheets clearly hadn't been changed. I asked for new sheets, no hassle. Noise: Ask for a room without the adjoining door. Smoking: There is a non-smoking floor and rooms but especially with smoking allowed in the rest of the hotel, the smoke smell comes through when the AC is on. Without the AC, there's no ventilation in the room. Breakfast: Good selection of Indonesian and enough Western fare. Western breakfast items are usually rare in smaller Indonesian hotels so I was pleasantly surprised. Location: Five minute walk to "Losari Beach" and twentyfive minutes or so walk to Fort Rotterdam. TV: HBO/FOX Movies Premium, news, local channels. Service: Efficiently dealt with any questions/concerns I raised.
by A verified traveler
Misleading description. Not even 3 stars
Posted 1 May 2013 on HotelsTerrible! Dirty bathrooms, bar and spa was a construction sight without being announced. Staff dont understand English.
