Ratings based on 49 Verified Reviews

3.8 out of 5
79% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Apr 2023 on Hotels
5 out of 5
by A verified traveler

happy with everything

Posted 6 Mar 2021 on Hotels
clean room and great customer service. will definitely stay here again.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2019
4 out of 5
by A verified traveler

Large clean room.

Posted 16 Sep 2019 on Hotels
The room was large and clean. The Friday night BBQ buffet had a great variety of good food. It would have been even more delicious had the food all been hot.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2018 on Hotels
4 out of 5
by A verified traveler

Nice hotel in the central of the city

Posted 14 Oct 2018 on Hotels
Comment from Hotel Management
18 Oct 2018 by General Manager, Hotel Management
Dear Vitriana, thank you for your comment, i'm happy you enjoy every moment you spent with us. we look forward to welcoming you again. Best Regards, Anggiat SInaga
5 out of 5
by A verified traveler

Posted 3 Oct 2018 on Hotels
Comment from Hotel Management
18 Oct 2018 by General Manager, Hotel Management
Dear Edwin, thank you for your feed back. i looking forward to welcoming you back. Best Regards, Anggiat Sinaga General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Very Grand

Posted 7 Sep 2018
Pros: I liked the pool area, the grand lobby. The transfer from hotel to airport was great, managed to get us there quick even though the traffic was thick
Cons: Smokers inside bars so it was a little uncomfortable but there were breathable areas to sit in. Have international power adaptors in rooms?
Location: Location was near shops and shopping mall. traffic sometimes got slow but thats just one thing you allow time for.
My husband and I stayed here for 2 nights flying in from Bali. For a friends wedding. they had their wedding reception in one of the convention rooms and it was amazing! We enjoyed our experience in Makasaar and the friendly locals.
Comment from Hotel Management
18 Oct 2018 by General Manager, Hotel Management
Dear Amrita, greetings from magement team, we are very happy you enjoy every moment you spent with us. i already share your comment to all team. will be our pleasure to having you back. Best Regards, Anggiat Sinaga General Manager