Ratings based on 158 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Overnight gem

Posted 23 Feb 2024 on Hotels
Way better than expected, it said soundproofed and it really was, stylishly done, comfy bed, digital tv, kitchenette, bigger than usual bathroom and a table and chairs, nowhere to put a suitcase would be my only complaint, but the place was well worth it
Comment from Hotel Management
29 Feb 2024 by Laura - Manager, Hotel Management
Thank you Graham! I will see about buying some luggage racks for these units. Thanks for the feedback!
5 out of 5
by A verified traveler

Posted 20 Feb 2024
The new apartments were close to local entertainment with lots of good dining opportunities. The free parking was easy to access, safe and secure. Staff were all helpful, efficient and eager to maintain a high standard of presentation, safety and customer satisfaction. The stay was comfortable and not impacted by the proximity to the rail line or the nearby redevelopment construction works. I would be happy to seek further accommodation from this provider.
Comment from Hotel Management
20 Feb 2024 by Ruth (Reception), Hotel Management
Thank you so much for your lovely feedback, Jon! We are happy to hear that you enjoyed your stay with us :) Looking forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 31 Jan 2024 on Wotif
Comment from Hotel Management
20 Feb 2024 by Ruth (Reception), Hotel Management
Thank you Lucas for rating us :) See you again soon!
5 out of 5
by A verified traveler

Posted 22 Jan 2024
This new apartment has secure parking, a bathroom suitable for those with disability and a full kitchen and laundry facilities. The bed was very comfortable. An excellent hotel with bistro is across the road and an excellent coffee shop around the corner plus a grocery store. Couldn't fault this choice of accomodation.
Comment from Hotel Management
20 Feb 2024 by Ruth (Reception), Hotel Management
Hi HelenWe are happy to hear you enjoyed your stay with us :) I will be sure to share your feedback with the rest of the Team. We hope to see you again soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023 on Wotif
5 out of 5
by A verified traveler

Posted 7 Dec 2023 on Wotif
Good communication however was not aware of a large safety deposit taken from Mastercard.
5 out of 5
by A verified traveler

Posted 16 Oct 2023
Great room size and location was perfect.
Comment from Hotel Management
7 Nov 2023 by Laura - Manager, Hotel Management
Thank you! We're glad you enjoyed your stay
5 out of 5
by A verified traveler

Posted 7 Oct 2023 on Wotif
Nice big clean rooms, perfect for what we needed
Comment from Hotel Management
7 Oct 2023 by Ruth (Reception), Hotel Management
Thank you for kind feedback Jane :)We are happy to hear you enjoyed your stay at EMEA.
4 out of 5
by A verified traveler

Posted 3 Oct 2023 on Wotif
Comment from Hotel Management
7 Nov 2023 by Laura - Manager, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler

Posted 13 Sep 2023 on Wotif
Excellent accomodation with great dinning options close by. Clean and safe secure undercover parking
Comment from Hotel Management
7 Oct 2023 by Ruth (Reception), Hotel Management
Thank you for your lovely feedback, Marjorie :)We hope to see you again soon!