Ratings based on 189 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Mar 2024
Taking well over one hour and half to serve dinner and serving people dinner who arrived after i did. What happened to first come first served?
5 out of 5
by A verified traveler

Posted 2 Jan 2024
just perfect
5 out of 5
by A verified traveler

Posted 30 Aug 2023
Good location in Neustadt, close to Zollhafen and views of the Rhein. 15 minutes by bus to the cathedral or 35 minutes by foot. Very new and clean property, rooms are minimalist but practical. Bathroom is open concept with shower, toilet and sink in one space.
Comment from Hotel Management
4 Sep 2023 by Super8 Hotel by Wyndham Mainz, Hotel Management
Dear Derek,thank you for taking the time to leave a review for our hotel. We are happy to hear you appreciated the location of the hotel and the cleanliness of our rooms and had a pleasant stay at the Super 8 by Wyndham Mainz Zollhafen. We look forward to having you stay with us again!
2 out of 5
by A verified traveler

Posted 31 Jul 2023
1) No parking (Parking outside is good but there is hard to leave the parking at night after parking the car 2) This is a low level motel. Bed is poor quality and amenities remind me of a low quality motel. 3) No ironing board in room - have to be requested to secure one. Next time I won't stay here.
5 out of 5
by A verified traveler

Clean, simple, effective

Posted 7 May 2023 on Hotels
Simple business hotel in a quiet corner of Neustadt. It is currently surrounded by construction sites, but that was not an issue. There's no parking at the hotel. The free parking is on the street, if you're lucky to find a spot (I was). There's a parking garage across the street which is inexpensive (5 EUR a night). There's a Rewe supermarket only 2 blocks away.
4 out of 5
by A verified traveler

Posted 28 Apr 2023
Clean, quiet and safe property but the design of the rooms created some problems….there is no room for a closet and the one peg with two hangers behind the door is simply not practical for a rainy week-long stay for two people.
5 out of 5
by A verified traveler

Posted 20 Mar 2023
The staff was very friendly and the room was clean and comfortable!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2022 on Hotels
5 out of 5
by A verified traveler

Posted 24 Aug 2022
parking too expensive
5 out of 5
by A verified traveler

Posted 15 Jul 2022
excellent