Ratings based on 560 Verified Reviews

4.6 out of 5
81% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 May 2024
Great staff! Everyone was outstanding, kind, helpful. The lounge singer on Friday night was the best we’ve ever heard.
Comment from Hotel Management
3 Jun 2024 by Hyatt Regency Mainz, Hotel Management
Thank you for your great evaluation. We are happy to hear that everything was perfect.
5 out of 5
by A verified traveler

Posted 24 May 2024
Comment from Hotel Management
3 Jun 2024 by Hyatt Regency Mainz, Hotel Management
Many thanks for your good review.
4 out of 5
by A verified traveler

Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Hyatt Regency Mainz, Hotel Management
Many thanks for your good review.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Nice hotel right on the river, you get what you pay for!
Comment from Hotel Management
24 Apr 2024 by Hyatt Regency Mainz, Hotel Management
We do thank you very much for your fantastic feedback!
5 out of 5
by A verified traveler from Frankfurt am Main

Posted 8 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Hyatt Regency Mainz, Hotel Management
Thank you very much for your fantastic feedback!
5 out of 5
by A verified traveler from GERMANTOWN

Posted 2 Feb 2024
location is great, along the Rhine River and walkable to train station and town center.
Comment from Hotel Management
5 Feb 2024 by Hyatt Regency Mainz, Hotel Management
Thank you very much for your fantastic feedback and rating!
5 out of 5
by A verified traveler

Posted 25 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by Hyatt Regency Mainz, Hotel Management
Vielen Dank für die gute Bewertung und damit verbundene Weiterempfehlung!
5 out of 5
by A verified traveler from London

Posted 10 Dec 2023
Nice property right on the Rhein, and close to an S-Bahn and the Altstadt. Only little issue was that I found the room cold, and the heat wasn’t very responsive, but we were brought an extra duvet so all fine.
Comment from Hotel Management
28 Dec 2023 by Hyatt Regency Mainz, Hotel Management
Thank you for your great 5-points review on Expedia! We are happy that you did like the location
5 out of 5
by A verified traveler from honolulu

Posted 10 Dec 2023
Comment from Hotel Management
28 Dec 2023 by Hyatt Regency Mainz, Hotel Management
Besten Dank für die volle Punktzahl auf Expedia!
5 out of 5
by A verified traveler

Posted 20 Oct 2023
Wonderful near everything. Best recommendation I got.
Comment from Hotel Management
23 Oct 2023 by Hyatt Regency Mainz, Hotel Management
Thank you for your wonderful feedback!