Ratings based on 207 Verified Reviews

4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Dec 2023
Comment from Hotel Management
15 Jan 2024 by Ihr Favorite Parkhotel , Hotel Management
Sehr veehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback.
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Very close to Mainz sites, comfortable, excellent food. I enjoyed my stay!
Comment from Hotel Management
24 Oct 2023 by Favorite Parkhotel Team, Hotel Management
Dear guest, thank you very much for your positive review. We are very pleased that you were completely satisfied and look forward to seeing you again, your Barth family & Favorite Parkhotel team
4 out of 5
by A verified traveler

Posted 18 Oct 2023 on Travelocity
Comment from Hotel Management
29 Nov 2023 by Favorite Parkhotel, Hotel Management
Sehr veehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback.
4 out of 5
by A verified traveler

Posted 25 Aug 2023
Comment from Hotel Management
29 Aug 2023 by Ihr Favorite Parkhotel, Hotel Management
Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben. Wir danken Ihnen für Ihr Feedback.
4 out of 5
by A verified traveler

Posted 14 Jun 2023 on Hotels
Nice hotel, poor WiFi in our first room, better in the second. Very hot weather and the aircon was ok but not fantastic. Lovely breakfast, friendly staff. Location is lovely next to a park. Less good points: coffee machine only in room (teabags provided but no means of using). Coffee pods charged out at an extortionate €1.50 per pod. €5 per room per day energy charge also seemed a little over the top.
Comment from Hotel Management
3 Jul 2023 by Your Favorite Parkhotel, Hotel Management
Dear guest,Thank you for your feedback.We hope you will give us a second chance to convince you of the actual standard.We would also be happy to advise you personally.
3 out of 5
by A verified traveler

Posted 1 Jun 2023
Advertised for rooftop spa which is a small hot tub lol. Overall rather dated. Food options great, great restaurants and wonderful breakfast.
Comment from Hotel Management
13 Jun 2023 by Favorite Parkhotel, Hotel Management
Dear guest, thank you very much for your feedback. Unfortunately we could not fully satisfy you. We would be very happy to advise you personally during your next stay in order to be able to respond individually to your wishes. With best regards from Mainz,
5 out of 5
by A verified traveler

Christmas Markets

Posted 30 Dec 2022 on Hotels
Great hotel, modern with spa and indoor swimming pool. On park for strolling, but need car to get to city center, but close and easy parking.
3 out of 5
by A verified traveler

Why was our room so dark?

Posted 21 Dec 2022 on Hotels
My wife and I stayed in a suite room when we visited Mainz to see our grandchild. Breakfast was excellent, as was the bar and restaurant which we used a lot. But the hotel was sadly let down by those in reception. We reported 2 x faulty lights shortly after check-in as we were unable to see to unpack our suitcases. Reception promised to send a maintenance guy to sort the issue, but he failed to show. After an hour we went to reception to report the issue a second time. This time a maintenance guy went up to our room to show me that there was no issue with the lights at all. But he found that there were 2 x broken light-bulbs which needed replacing. He produced new bulbs and the matter was solved. But we found our check-in very stressful as a result and the 90 minutes wait for the new bulbs a complete waste of time and effort. We had checked in at night and we could not see to unpack our suitcases, which was ridiculous. Reception should not just taken the word of the maintenance guy without checking themselves. A very poor performance by those on duty in reception. Please check rooms before giving out the keys to guests.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Feb 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2021