Ratings based on 1,183 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Great customer service from staff. Convenient location if going to Disneyland. Located across from Bayside monorail station. Shuttle to/from airport is a plus.
by A verified traveler
Posted 20 May 2024
Enjoyable stay in a large room with lounge access. Staff was extremely friendly and helpful.
Comment from Hotel Management
22 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your compliments on our staff's service. We will continue to make every effort to make our hotel a place you will return to again and again. We look forward to welcoming you again.
by A verified traveler
Posted 20 May 2024
Nice property. Easy access to Disney. Laundry facilities are available onsite (cash only).
Comment from Hotel Management
22 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for choosing Sheraton Grande Tokyo Bay Hotel from among many hotels. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope that your stay with us was a memorable one. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.
by A verified traveler
Posted 18 May 2024
Located in front of Disney Monorail, super convenient also for transportation to airports. Very clean and big rooms.
Comment from Hotel Management
22 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to provide you with a satisfying hotel stay. We look forward to welcoming you again.
by A verified traveler
Posted 17 May 2024
Easy access to DisneySea and room was clean, big, with great ventilation!
Comment from Hotel Management
22 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to please you. We look forward to welcoming you again!
by A verified traveler
Posted 13 May 2024
Simply amazing and our expectations were met. Thanks for the awesome time with Disney! The bay view rooms simply superb! 🙌
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for staying at the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive various compliments from you. We will continue to make every effort to make our hotel a place you will come back. We look forward to welcoming you again.
by A verified traveler
Posted 11 May 2024
Excellent service
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for choosing the Sheraton Grande Tokyo Bay Hotel. We would also like to take this opportunity to thank you for taking the time to write your impressions of our hotel. We are very honored to receive your compliments. We will continue to make every effort to provide you with a satisfactory hotel stay. We look forward to welcoming you again.
by A verified traveler
Posted 11 May 2024
Great for disney, tokyo is about 30 to 40 mins away. Our room was tired but suited our needs for a family of 4. Good size room
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you again for taking the time to write your impressions of our hotel. We hope that your stay at our hotel was memorable for you. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.
by A verified traveler
Posted 9 May 2024
Best hotel to stay in while your in Japan.
Comment from Hotel Management
14 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to write your impressions of our hotel. We hope you enjoyed your stay at our hotel. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.
by A verified traveler
Posted 6 May 2024
Check in was quick. The room was clean and comfortable. The breakfast was very good. The monorail to Disney and Disney Sea was quick and convenient.
Comment from Hotel Management
8 May 2024 by シェラトン・グランデ・トーキョーベイ・ホテル, Hotel Management
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to write your impressions of our hotel. We are very pleased to see that you had a pleasant stay with us. We will continue to make every effort to make our hotel a comfortable place to stay for everyone. We look forward to welcoming you again.
