Ratings based on 131 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
So beautiful lots of time to walk around staff was amazing and rooms were stunning!
by A verified traveler
Posted 12 Apr 2024
Air conditioning faulty, cockroachers everywhere within the communal walking areas, swimmjng pool needed maintenance,
most of the building looked liked it needed maintenance, reception staff miserable and unhelpful (completely unlike the beautiful culture) the breakfast was depressing.
Comment from Hotel Management
12 Apr 2024 by Vichai, Hotel Management
Thank you very much for your feedback, we have noted your comments for our improving.Regarding to the cockroaches, it's not the cockroach but it's the season of the coconut insects which is actually bigger and have the hard wing.
by A verified traveler from Fall River
Posted 8 Apr 2024
This property is near the beach.
Comment from Hotel Management
9 Apr 2024 by Vichai, Hotel Management
The beach is just walking across the road, in front of the hotel lobby and specially keep for the turtles to lay their eggs every year.
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 10 Mar 2024
Beautiful quiet property! We had a pool access room and it was huge. Great resort. There are tuk tuk out front to take you to the little town
Comment from Hotel Management
24 Mar 2024 by Vichai, Hotel Management
Thank you very much for your feedback and hope to see you again next time.
by A verified traveler
Posted 23 Feb 2024
Green algae in pool , lawns not mowed , breakfast was good if was there at 7am but very stale and cold by 9:30
Staff were ok but one was about when more drinking water was requested
Had to pay for airport transfer which is a bit rough for a 5 star hotel close to airport
Comment from Hotel Management
24 Mar 2024 by Vichai, Hotel Management
Thank you very much for your feedback, we have noted your comments for our improving, specially about our breakfast.
by A verified traveler from Malaga
Posted 21 Feb 2024
The hotel was way more dated than the photos depicted. The food in the restaurant was pretty good. Pools looked like they needed to be tested. A ton of algae in the ponds. But it's right across the street from the beach and the room rates are cheap. Also 15 minutes from the airport.
Comment from Hotel Management
22 Feb 2024 by Vichai, Hotel Management
We have noted your comments, thank you very much.
by A verified traveler
Posted 19 Feb 2024
Our room was haunted. We saw a ghost floating above the pool. Staff did not help at all.
Comment from Hotel Management
20 Feb 2024 by Vichai, Hotel Management
There must be someone swim in the night time because there are many guests taking the late flights. Also, this period, the weather during the night is very comfortable, many guests would love to drink by the poolside very night.
by A verified traveler
Posted 2 Feb 2024 on Hotels
Comment from Hotel Management
2 Feb 2024 by Vichai, Hotel Management
Thank you very much, krab
by A verified traveler
Posted 15 Jan 2024
Pillows and bedding smelt really damp really off putting
Comment from Hotel Management
16 Jan 2024 by Vichai, Hotel Management
We are really sorry to hear this. It would be better if you inform us immediately so we can fix the problem for you.
