Ratings based on 567 Verified Reviews

3.2 out of 5
61% of guests recommend
3.3 Room cleanliness
3.1 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 15 Jan 2024 on Wotif
We like the property and have stayed here many times, but this time we found many faults eg on arrival the tv wasn't working one of the remotes was missing the safe was broken had to fix it, the spar had Alge coming out of the jets then the power went out as there was a short in the spa It went on and on. usually we have some faults but this time it was a litany of faults . This time one plus was the only time we had hot water all the time . We stayed at the HENNESSY hotel in MAURITUS and we could not fault it, and it was a 4 star hotel. We doubt we will stay at Berjaya again , pity as the beach and the property surrounds make for a great stay
Comment from Hotel Management
20 Jan 2024 by Berjaya Management , Hotel Management
Dear Terry, Warm Greetings from Berjaya Team!Thank you for choosing our hotel and for taking your time for rating us.We sincerely apologize for the inconvenience caused during your stay. Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations!Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,
3 out of 5
by A verified traveler

Posted 11 Jul 2023
Good location reception good service rest slow and not attentive to guests. Shame because location prime. More staff meetings needed on guests requirements.
Comment from Hotel Management
14 Jul 2023 by Berjaya Management, Hotel Management
Dear Michael, Warm Greetings from Berjaya Seychelles !Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino.Our sincere apologies for the inconvenience caused during your stay. We have shared your comments with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations.We look forward for another opportunity to greet and serve you again with our Seychellois hospitality.Best island regards,
4 out of 5
by A verified traveler

Posted 19 Apr 2023
The hotel is a decent place to stay and inexpensive compared to other places, however it is by no means cheap. A few annoying things: even though there are two people checking in the room, they give you only one key. They had to actually cut out an extra key for me at the price of SCR 150(abt USD 20, no refund upon return of the key). There are no elevators - the 2 flights of stairs in the scorching heat was quite something. When climbing up the said stairs there are nice picture glass windows but they are dirty, which is really bad as this is the first impression of the hotel you get as you go up to your room. All in all, our stay was pleasant. The girls at the reception desk were very courteous and helpful; especially as our luggage had gone astray in the airline system. The room service was good. The bed was comfortable. Out of the 3 restaurants, two of them were very good but expensive. The pizzeria resto was not especially good. The busboys at reception were very helpful to carry our luggage up and down the infernal stairs. Would I go back to stay there one day? Yes, I would!!!
Comment from Hotel Management
21 Apr 2023 by Berjaya Management , Hotel Management
Dear Hubert Silvester, Warm Greetings from Berjaya Seychelles ! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay.We have shared your comments with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,
4 out of 5
by A verified traveler

Beautiful beach

Posted 13 Feb 2023 on Hotels
The hotel is right on a beautiful beach with lots of lounge chairs. Swimming is great with just enough waves to make it fun. The Indian restaurant on site has really good food.
Comment from Hotel Management
14 Feb 2023 by Berjaya Management, Hotel Management
Dear Eva, Warm Greetings from Berjaya Team!Thank you for choosing our hotel and for taking your time for rating us with 8 out of 10.Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations!Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,
4 out of 5
by A verified traveler

Posted 22 Oct 2022
Property is good but i did not like that my soap were not being replaced and my towel were not changed
Comment from Hotel Management
26 Oct 2022 by Berjaya Management, Hotel Management
Dear Dio, Warm Greetings from Berjaya Seychelles !Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino.Our sincere apologies for the inconvenience caused during your stay. We have shared your comments with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations.We look forward for another opportunity to greet and serve you again with our Seychellois hospitality.Best island regards,
4 out of 5
by A verified traveler

Good hotel. Friendly staff.

Posted 19 Aug 2022 on Hotels
Comment from Hotel Management
24 Aug 2022 by Berjaya Management, Hotel Management
Dear Janardhana, Warm Greetings from Berjaya Seychelles Team!Thank you for choosing our hotel and for taking your time to write a review to us :) Our hotel aims to provide a truly unique experience to our guests. We look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino.With best island regards,
4 out of 5
by A verified traveler

Posted 14 Aug 2022
Great Breakfast.
Comment from Hotel Management
16 Aug 2022 by Berjaya Management , Hotel Management
Dear Gilbert, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time for rating us 4 out of 5. Our hotel aims to provide a truly unique experience, we are very happy to know that you enjoyed our wide spread of breakfast buffet and we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,
1 out of 5
by A verified traveler

Posted 5 Mar 2022
Horrible staff , I couldn’t recommend anybody to stay at this poorly managed one star facility it ruined my whole vacation ! Check in made us wait for six hours lied to us continually it was a complete fiasco and very very disappointing !
Comment from Hotel Management
8 Mar 2022 by Berjaya Management , Hotel Management
Dear Mark, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,
4 out of 5
by A verified traveler

Posted 1 Mar 2022 on Hotels
Comment from Hotel Management
8 Mar 2022 by Berjaya Management , Hotel Management
Dear Derek, Warm Greetings from Berjaya Team! Thank you for choosing our hotel and for taking your time to write a review :) Our hotel aims to provide a truly unique experience, we look forward to being able to welcome your family and friends who will be visiting us after your great recommendations! Should you visit Seychelles again, it will be our utmost pleasure to welcome you back at Berjaya Beau Vallon Bay Resort and Casino. With best island regards,
1 out of 5
by A verified traveler

Posted 1 Mar 2022 on Orbitz
Very bad check-in process which took several hours beyond the official time. Stuff was lying all the time.
Comment from Hotel Management
8 Mar 2022 by Berjaya Management , Hotel Management
Dear Dimitri, Warm Greetings from Berjaya Beau Vallon Bay! Thank you for taking the time to give your constructive feedback of your stay at Berjaya Beau Vallon Bay Resort and Casino. Our sincere apologies for the inconvenience caused during your stay. The matter has been taken up with the concerned departments for corrective action to avoid re-occurrence. We have shared your constructive feedback with our team, so that they are aware of their contribution in helping to satisfy and meet your expectations. We look forward for another opportunity to greet and serve you again with our Seychellois hospitality. Best island regards,
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