Ratings based on 40 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Mar 2024
Directly on the beach. Newer hotel. Very clean. However--No pool. No elevator. No parking. Restaurant overpriced compared to nearby restaurants. Very small window in the room. Kettle in the room to make instant coffee was set up with no outlet. Restaurant staff was friendly, but hotel staff was indifferent.
by A verified traveler
Posted 7 Mar 2024
Rooms poorly designed , sounds travelling , room only window looks out in hallway??
Restaurant very pricey
by A verified traveler
Posted 11 Dec 2023 on Hotels
by A verified traveler
Posted 15 Sep 2023 on Orbitz
Comment from Hotel Management
17 Sep 2023 by Nancy Marquez Gerente Operativo, Hotel Management
HelloWe are pleased to know that the hotel was to your complete liking.We hope to return soon
by A verified traveler
Posted 3 Jul 2023
Excellent option in Mahual
Comment from Hotel Management
4 Jul 2023 by Nancy Marquez Gerente Operativo, Hotel Management
Hello we are pleased to know that the hotel was to your complete liking.We hope to see you back soon!
by A verified traveler
Posted 10 May 2023
Beautiful hotel, wonderful staff, and easily some of the best food we had on our trip to Riviera and Costa Maya. (Fyi, they're working on an elevator, so if you have affiliated disabilities, make sure to let them know.)
Comment from Hotel Management
17 May 2023 by Subgerente , Hotel Management
Thank you for your comments, we are pleased to know that you enjoyed your stay with us.We hope you return soon!
by A verified traveler
Posted 31 Mar 2023
Staff was great and always ready to assist and answer questions.
Comment from Hotel Management
14 Apr 2023 by Daniel, Hotel Management
Hello Silvia!!Thank you for your visit an your comments... come back soon please!!Let you know your family and friends about us, please!
by A verified traveler
Posted 15 Feb 2023
Great views from the sky level, easy to walk to shops and restaurants. Only thing I didn't like was having to wear the stupid bracelet like a toddler to get into beach area. Seems like you should be able to just show your hotel key. Speaking of which, it certainly could be smaller. It's tied to a 4x3 slab of wood with your room number on it. So if you do manage to lose it, it will be easy to access your room 😳
by A verified traveler
Posted 13 Feb 2023
This property is definitely in the TOP of hotels in the Mahahual area! We had a room with a large terrace, with a partial ocean view. The room was very clean and comfortable. The entire experience, from checking in with Yenny, the friendly property manager, to having a delicious omelet breakfast, with cappuccino, in the attached restaurant, far exceeded our expectations. The property is beautifully designed, and decorated. The location is just 5 minute walk to Amigos Del Mar Dive shop, which was a perfect location for our group. I should also add that the shower had excellent pressure, and hot water. There is no elevator, but the manager was quick to offer an assistant to help us carry our luggage up to our rooms. Overall this was an amazing experience, and we will be back!
by A verified traveler from Chetumal
Posted 30 Jan 2023
One of the better hotels on the beach.
