Ratings based on 18 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
5.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Feb 2024
by A verified traveler from Kirkland
Posted 4 Dec 2023
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Comment from Hotel Management
25 Jan 2024 by Mgr on Duty, Hotel Management
Dear Brandy,Wish you keep that fantastic smile and sense of humour along 2024!For us service and great kitchen are our best ingredients. Thank you for letting share the best from us with you!Cheers!
by A verified traveler
Quiet and Comfortable
Posted 22 Nov 2023 on HotelsVery nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Comment from Hotel Management
23 Nov 2023 by Mgr on Duty, Hotel Management
William,Your experience matters...we all feel privileged to have served you . Our kitchen is the heart of the house, our front beach is the perfect excuse to be spoiled with great flavours and some smiles. Keep that sensation in your mouth and heart ! We wish to receive you soon!
by A verified traveler
Posted 5 Jul 2023
Every staff member was friendly! From the clerk to the manager and servers.
Comment from Hotel Management
5 Jul 2023 by Suzette-Mgr on Duty, Hotel Management
Luis,We are so grateful to have the chance to serve you. We appreciate you noticed our vibe and standards to offer you an exceptional experience.Wish to have you here soon again!Have a great trip ahead.
by A verified traveler
Posted 21 Mar 2023
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing.
At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach.
Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
by A verified traveler
Posted 24 Dec 2022 on Hotels
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp.
Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Comment from Hotel Management
24 Dec 2022 by Suzette-Mgr on Duty, Hotel Management
Is always a privilege serve you!We are glad you enjoy our place and feel comfortable with our staff. All your commensts help us to improve.We wish you Merry Christmas!Cheers!
by A verified traveler
Posted 12 Mar 2024
Comment from Hotel Management
19 Mar 2024 by Mgr on Duty, Hotel Management
Antonieta:Gracias por permitirnos servirle y celebrar la vida y sus placeres con nuestra cocina.Deseamos que su viaje continúe con deliciosos momentos y que podamos recibirle nuevamente.¡Feliz vuelta a casa!
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
2 Apr 2024 by Suzette-Mgr on Duty, Hotel Management
Rene:GRacias por disfrutar con nosotros su escapada a Mahahual, nos complace saber que pudo hacer una pausa y despertar en medio de la jungla caribeña. Deseamos que su vuelta a casa este llena de nueva energía.
by A verified traveler
Posted 5 Mar 2024 on Hotels
Comment from Hotel Management
7 Mar 2024 by Mgr on Duty, Hotel Management
Gracias por su vista. Es muy gratificante leer que logramos ofrecerle un espacio cómodo para relajarse y maximizar su visita.Los viajes siempre nos ayudan a conectar mejor con el presente. Nos sentiremos halagados de recibirle nuevamente.
by A verified traveler
Posted 7 Feb 2024
Limpio excelente vista y tranquilidad para pasar todo un fin de semana super Agusto
Comment from Hotel Management
19 Feb 2024 by Mgr on Duty, Hotel Management
Pamela:Nos llena el corazón leer su satisfacción. Cada uno de los miembros de este equipo, da lo mejor de si para que ud logre desconectarse del mundo y re conectarse con lo que más vale, su familia, su descanso, usted misma.Gracias por permitirnos servirle.Deseamos recibirle nuevamente.
