Ratings based on 30 Verified Reviews

4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 May 2024
Very clean, good staff, nice rooftop area.
5 out of 5
by A verified traveler

Posted 2 Mar 2024 on Orbitz
I liked everything.Diana and Sol were great
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Lovely

Posted 3 Apr 2023 on Hotels
My stay at Hotel Jaiaba - a fluke scheduled during a huge mess to get on a cruise ship - ended up as the best part of my vacation week. Easy to reserve online by phone from the States last minute, and they have WIFI in the rooms which helped with my travel snafu final plans. The room was quiet, the bed super comfortable, and I had the upper level lanai with a hammock to myself. Had a delicious dinner a quick taxi ride away on recommendation by the staff, who spoke English (after a rather harrowing 4.5 hour no conversation “taxi shuttle” ride from Cancun). The best coffee and sugar ever. Peaceful and affordable. Thank you!
Comment from Hotel Management
9 Apr 2023 by Hotel Jaiba Mahahual, Hotel Management
Thank you very much for choosing us and for your good comments, we are very happy that you enjoyed your stay. We will continue working to offer our guests a pleasant stay.
5 out of 5
by A verified traveler

Posted 10 Feb 2023 on Hotels
Comment from Hotel Management
9 Apr 2023 by Hotel Jaiba Mahahual, Hotel Management
Thank you very much for choosing us and for your good comments, we are very happy that you enjoyed your stay. See you soon!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2022
5 out of 5
by A verified traveler

Wonderful Stay At Hotel Jaiba

Posted 24 Feb 2022 on Hotels
Staying at Hotel Jaiba Mahahual was a restful and healing experience and just what I needed. The hosts were friendly, welcoming, and attentive.The room and premises were very clean. Hotel Jaiba is pleasantly decorated with plants and ocean-themed decor. It is a short walk, or hotel ride, to the beach and the boardwalk (malecon). Shop for fresh fruit at nearby Super El Chino.
Comment from Hotel Management
6 Mar 2022 by Hotel Jaiba Mahahual , Hotel Management
Thank you so much for your kind comments Colleen. We hope see you soon dear friend ♥️♥️
5 out of 5
by A verified traveler

Excellent!

Posted 8 Oct 2019 on Hotels
It was great! Excellent service. Would definitely come back!!
Comment from Hotel Management
17 Oct 2019 by Hugs from Mahahual, Mexico. <3 , Hotel Management
We hope see you soon Maria! :D Hugs from Mahahual, Mexico. <3
5 out of 5
by A verified traveler

Posted 13 May 2019
Great personalized service. Great nature views and price
Comment from Hotel Management
20 May 2019 by Grateful our best guests , Hotel Management
Thank you so much. We will be waiting for you soon :)