Ratings based on 990 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
The service from staff, particularly on reception, the pool and the managers, was outstanding. Reception staff went over and above to help us out when we had an unexpected issue beyond anyone’s control. Staff went to the extreme to help us out and to try and make the most of our time at the hotel, despite the fact one of our party had a health issue. Will absolutely be booking again. Would recommend!!
Comment from Hotel Management
28 May 2024 by Captain Archibald, Hotel Management
HelloIt is with pleasure that we will pass on your compliments about our good staff. Pirately yours
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
17 May 2024 by Captain Archibald, Hotel Management
Thank you for your recommendation!
by A verified traveler
Posted 10 May 2024
The shuttle bus to Disneyland was always on time
Comment from Hotel Management
13 May 2024 by Captain Archibald, Hotel Management
Thank you for your recommendation!
by A verified traveler
Posted 8 May 2024
Rooms were very basic. Could definitely do with some modernisation. Plenty of clean towels available and beds made daily. Breakfast was generally fine, although it was the same stuff every single morning. The shuttle buses were frequent and very handy to the Parks. Marco’s Pizza was tasty, although the menu was quite limited.
Comment from Hotel Management
10 May 2024 by Captain Archibald, Hotel Management
HelloThank you very much for your great feedback and for choosing the Explorers hotel.
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
27 May 2024 by Captain Archibald, Hotel Management
Thank you for your recommendation!
by A verified traveler
Posted 6 May 2024
Very good for children, swimming pool open late.
The only down side of our stay was the return shuttle bus from disney. No organisation, not good if you have small children. we ended up getting a taxi.
Comment from Hotel Management
7 May 2024 by Captain Archibald, Hotel Management
HelloWe are happy to read that your little sailors had fun Thank you very much for taking the time to share your opinion with us Pirately yours
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Captain Archibald, Hotel Management
BonjourMerci pour votre recommandation ! Piratement votre
by A verified traveler
Posted 29 Apr 2024
Really good hotel for kids
Comment from Hotel Management
3 May 2024 by Captain Archibald, Hotel Management
HelloWe are happy to read that your little sailors had fun Thank you very much for taking the time to share your opinion with us
by A verified traveler
Posted 22 Apr 2024
Friendly and helpful staff. Food fairly basic but good quality. Check in relatively simple as was check out. Would recommend this hotel if you’re not looking for bells and whistles.
Comment from Hotel Management
22 Apr 2024 by Captain Archibald, Hotel Management
HelloThank you for taking the time to write a review. We are really happy that you enjoyed your stay and we hope to see you again soon! Pirately yours
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by Captain Archibald, Hotel Management
Merci pour votre recommandation !
