Ratings based on 182 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Fabulous
Posted 19 Sep 2023 on HotelsWe only stayed one night whilst travelling, but really wish we could have stayed longer. It’s a fabulous resort in the hills of Tuscany very peaceful. Beautifully kept, very clean and the food was excellent. Would highly recommend staying here.
Comment from Hotel Management
21 Sep 2023 by Hotel Manager Borgo Magliano, Hotel Management
kind gentlemen we are very pleased to have lived up to your expectations during your quick stop with us; we therefore hope to see you again on a future occasion for a few more days to reconfirm the trust you have placed in us.
by A verified traveler
Posted 27 Jul 2023
The chalets at this property are clean and well kept but very basic with dated dark furniture making them feel a bit dark and depressing. The staff are welcoming and friendly. The restaurant does a buffet dinner and breakfast and the food was absolutely terrible. We couldn’t even eat it and had to go in search of food elsewhere. There is nothing around and we had to drive a long way to find restaurants plus we are from England and have limited Italian and they don’t speak other Languages in this area plus limited phone signal for translate so we found it hard.
Comment from Hotel Management
28 Jul 2023 by Direzione Borgo Magliano, Hotel Management
kind guestthank you for leaving your impressions of your stay with us. We are sorry to read that our preparations were not to your liking, having communicated this beforehand we would have been able to understand where it would have been possible to intervene to meet your tastes; the front office is always available to give suggestions, in English, on restaurants and places of interest, to facilitate your stay in Maremma. We look forward to having you back as our guests to best meet your needs
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
29 Jul 2023 by Direzione Borgo Magliano, Hotel Management
dear guestwe thank you for giving us a high score, for us it means that we have met and satisfied your needs.see you soon
by A verified traveler
Posted 5 Jul 2023
Amazing panorama.
Room was big, although extremely austere.
Staff members are kind, but most of them are inexperienced.
Poor options for lunch, just few sandwiches and drinks.
Comment from Hotel Management
9 Jul 2023 by Direzione Borgo Magliano, Hotel Management
Good evening Thank you for appreciating the location of our resort; some of our staff members are first-time, we also have a duty to train future professionals in the tourism/hotel industry, who among us in the beginning was not?our café offers a simple menu of sandwiches, toast and salads, and on request also pasta and/or rice salads; unfortunately, until now there was not enough demand to expand the offer.we hope to have you back as our guests
by A verified traveler
Posted 7 May 2023
There was no public transportation to reach the place.
But overall, it was great in terms of the place and staff.
Comment from Hotel Management
9 May 2023 by Hotel Manager Borgo Magliano, Hotel Management
Good morning Sirsour hotel is really located in a very suggestive place, away from the chaos; Public transport in Magliano is limited, which is why so many of our guests arrive by car, even by rental, to then independently plan trips to the surrounding places. We are happy to have contributed with our presence to make your stay here pleasant. See you soon
by A verified traveler
Posted 16 Aug 2022
by A verified traveler
Posted 1 Aug 2022 on Hotels
by A verified traveler
Posted 18 Jul 2022
Property was not as expected. Food was extremely costly. Staff not very friendly or helpful.
Comment from Hotel Management
31 Jul 2022 by Borgo Magliano Garden Resort, Hotel Management
Dear Kara,
I am sorry to hear that your stay did not fulfill your expectations. We have noted your comments and will do our best to improve our service.
Kind Regards,
by A verified traveler
Posted 10 Sep 2019
Nice and clean. We loved the views. There is not many options to eat.
by A verified traveler
Posted 26 Aug 2019 on Hotels
Place was beautiful and picturesque from the outside. Rooms were outdated, old, and dark. Space was great but needs updating .
Pool was nice but no towels were available. You had to bring your own.
Otherwise place was situated in a beautiful place
