Ratings based on 98 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Melrose
Posted 23 May 2024
Number one thing about the property are staffs who are extremely helpful and polite.
Walkable distance to Robinson where you can eat a wide variety of food of your choice.
The pool is also nice.
Comment from Hotel Management
25 May 2024 by Tom, Hotel Management
Dear Tinzar,Warmest greetings to you from Centara Life Hotel Mae Sot. We hope you had enjoyed your staying with us recently. Thank you so much for this wonderful feedback and praise. I have really enjoyed reading your comment about hospitality service from our staffs who were friendly and helpful. Yes, of course, our hotel location is great and easy to access to the shopping mall just cross the road. All about your comments, I couldn't wait to share your fantastic comment with the team. This is very encouraging them to do the better job and make them big smiles. Our guests happiness while staying with us and their well-being are the utmost important goal we strive toward and your review is a great encouragement to pursue our efforts. . We couldn’t be happier to know that we successfully achieved our mission of delivering a truly memorable holiday to you. Thank you also for all your positive comments. If your future holiday travel plans should bring you back to Mae Sot, we all would be delighted to have the pleasure of welcoming you back at Centara Life Hotel Mae Sot in the near future. Kind regards, Centara Life Hotel Mae Sot Team
by A verified traveler
Posted 11 Mar 2024
Staff super nice and helpful
Comment from Hotel Management
18 Mar 2024 by General Manager, Hotel Management
Dear Khun Chanida,Thank you very much for choosing Centara Life Hotel Mae Sot and for taking the time to write a review of your stay. Feedback is invaluable in helping us to understand our guest experience and guiding us on how to make improvements, with that in mind your comments have been shared with the team, we do hope that the overall experience was memorable and that you will return soon. Regards,Centara Life Hotel Mae Sot
by A verified traveler
Oldie but a goodie
Posted 28 Dec 2023 on HotelsYes, this hotel is in desperate need of a refurbishment.... but dont let that stop you from staying there! This was, by far, the most comfortable bed i have slept on in the whole of Thailand!!!! The rooms are big, bathrooms are ok but a little dark, need a few more lights.
Big plus is the fact that the big shopping mall, Robinsons, is just across the road. Also, breakfast was really good! You know how you are disappointed every time you get a croissant at a breakfast buffet because once you bite into it, its immediately apparent that its been sitting there for 10 years... not at this hotel! I bit into the most fresh, flaky, soft and warm croissant ive had in Thailand in weeks. I'd stay here again just for the breakfast and the bed!!!
Comment from Hotel Management
4 Jan 2024 by Tom, Hotel Management
Dear Beau,Thank you so much for this wonderful feedback! I have enjoyed reading your compliment message and couldn’t wait to share it with the team. Our guest's happiness while staying with us and their well-being is the utmost important goal we strive toward and your review is a great encouragement to pursue our efforts. We couldn’t be happier to know that we successfully achieved our mission of delivering a truly memorable holiday for you. Also, thank you for all your descriptions about the hotel facilities and hotel location and the well-delivered services by our fantastic team and the surrounding area which future travelers surely will appreciate. I would like to thank you so much for mentioning the breakfasts especially croissant ,we certainly will pass the message on to our chef and his team.Eventually, we do hope that the overall experience was memorable and that you will return soon.Regards, Centara Life Hotel Mae Sot
by A verified traveler from Guerneville
Posted 17 Apr 2023
Great value
Comment from Hotel Management
1 May 2023 by Veerapol, Hotel Management
Dear Nicholas,Thank you very much for choosing Centra by Centara Hotel Mae Sot and for taking the time to give us the satifaction score during yout stay. I hope you had enjoyed your stay with us recently. We do hope that the overall experience was memorable and that you will return soon. Regards,Centra by Centara Hotel Mae Sot
by A verified traveler
10/10 Rating
Posted 27 Mar 2023 on HotelsVery nice hotel in a good location. Clean and well kept. Breakfast was good too. This will be my first choice to stay in Mae Sot in the future.
Comment from Hotel Management
27 Mar 2023 by Veerapol , Hotel Management
Dear Mr. Stephen,Thank you very much for choosing Centra by Centara Hotel Mae Sot and for taking the time to write a review of your stay.We appreciated for your wonderful comments about hotel location, cleanliness and especially about breakfast. I will share your valuable comment to my team.Feedback is invaluable in helping us to understand our guest experience and guiding us on how to make improvements, with that in mind your comments have been shared with the team, we do hope that the overall experience was memorable and that you will return soon. Regards,Centra by Centara Hotel Mae Sot
by A verified traveler
Posted 17 Mar 2023
Comment from Hotel Management
1 May 2023 by Veerapol, Hotel Management
Dear Duanne,Thank you very much for choosing Centra by Centara Hotel Mae Sot and for taking the time to give us the satifaction score during yout stay. I hope you had enjoyed your stay with us recently. We do hope that the overall experience was memorable and that you will return soon. Regards,Centra by Centara Hotel Mae Sot
by A verified traveler
Will stay again for sure
Posted 12 Feb 2023 on HotelsGreat place, welcoming staff, comfortable room and quiet despite being near the road.
Lovely pool and plentiful and tasty breakfast buffet. All round great place!
Comment from Hotel Management
21 Feb 2023 by Veerapol, Hotel Management
Dear Mr. Euan,Thank you very much for choosing Centra by Centara Hotel Mae Sot and for taking the time to write a review of your stay.We appreciated for your praise and happy to know that your were satisfied with our staff member service, comfortable room, pool , kreakfast etc. Feedback is invaluable in helping us to understand our guest experience and guiding us on how to make improvements, with that in mind your comments have been shared with the team, we do hope that the overall experience was memorable and that you will return soon. Regards,Centra by Centara Hotel Mae Sot
by A verified traveler
Posted 15 Jan 2023 on Orbitz
Friendly staffs and cleanliness
Comment from Hotel Management
21 Feb 2023 by Veerapol, Hotel Management
Dear Sai,Thank you very much for choosing Centra by Centara Hotel Mae Sot and for taking the time to write a review of your stay.Feedback is invaluable in helping us to understand our guest experience and guiding us on how to make improvements, with that in mind your comments have been shared with the team, we do hope that the overall experience was memorable and that you will return soon. Regards,Centra by Centara Hotel Mae Sot
by A verified traveler
Posted 24 Aug 2022
Convenient area
Comment from Hotel Management
25 Aug 2022 by VP, Hotel Management
Dear Mr. Kyaw,Thank you very much for choosing Centra By Centara Hotel Mae Sot and for taking the time to write a review of your stay.Feedback is invaluable in helping us to understand our guest experience and guiding us on how to make improvements, with that in mind your comments have been shared with the team, we do hope that the overall experience was memorable and that you will return soon. Regards,Centra by Centara Hotel Mae Sot
by A verified traveler
Posted 1 May 2022
Great swimming pool and comfortable rooms.
Comment from Hotel Management
2 May 2022 by VP, Hotel Management
Dear Khun Claire,,
Greeting from Centra by Centara Hotel Mae Sot.
Thank you so much for this positive feedback about our pool and comfortable. I hope you had enjoyed your staying with us recently.
If your future holiday travel plans should bring you back to Mae Sot, we all would be delighted to have the pleasure of welcoming you back at the Centra by Centara Hotel Mae Sot in the near future.
Kind regards,
Centra by Centara Hotel Mae Sot Management Team
