Ratings based on 66 Verified Reviews

4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 10 Jul 2023
"Luxury" is only in its name. We enjoyed our stay at their other great property in Mae Taeng before pre-covid19, but this Chiangmai location is in extremely poor condition. My family occupied three rooms. The wood floor in my room was uneven and rough. It is uncomfortable to walk on and can cause accidents or even injuries. Bathroom smells of sewage. The water pressure was terrible. There was no Wi-Fi provided aside from the lobby and the dining area. My cellular network (AIS) was also bad in the room. In-room telephone did not work. Electronic safe did not work. The air conditioner was noisy. Closet lights remained on all the time. There are dried-up fountains ponds along the walkway from the lobby to guest rooms that gave out an odor. Perfect for mosquitos breeding. The hotel ground needs work. The only meal available during our stay was breakfast. It was of decent quality on the first day. But the following day, fresh tangerine juice was substituted by instant juice mix. The staff is friendly and courteous. I know that they try to do their best given the business conditions and the lack of management.
2 out of 5
by A verified traveler

Posted 14 Sep 2019
The pool is not cleaned. There are fallen leaves in the pool making it unusable. Will not cone back to stay. Staff are very friendly and helpful though.
3 out of 5
by A verified traveler

Posted 20 Nov 2018 on Hotels
it was a crazy pretty hotel, but check in took too long. it is indeed a very very calm and serene place. considering the amount of money they charge, breakfast could be better. as a muslim I asked them to separate pork and chicken but they did not listen and as a result I ended up with very very little option for breakfast. even after complaining this to the front desk and the restaurant manager it was not solved. Resturant manager is not always there during the breakfast time. overall a very nice experience and a very very pretty hotel ruined by crappy service.
5 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Beautifully designed hotel

Posted 5 Feb 2018
Incredibly beautiful design, very open design. Staff was really friendly and helpful, and scheduled a taxi for me to go to the airport at 4AM. Because I was leaving so early they even packaged a to go breakfast for me in advance! A really nice touch I hadn't expected. Only downside was how far it was from Chiang Mai, so it wasn't super easy to go back and forth. Perfect if you're looking for a quiet, secluded experience though!
Comment from Hotel Management
6 Feb 2018 by Sibsan Luxury , Hotel Management
We would like to thank you for your stay with us, we looking forward to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice comfortable and relaxing

Posted 11 Jan 2018
This hotel was recommended by a friend who visited Chiang Mai. Out of all the hotels I stayed in Thailand, this was my favourite thus far. Hotel staff were amazing and the breakfast was fulfilling. During my stay, I looked forward to breakfast every morning. I will definitely book this hotel again when I visit Chiang Mai. Simply Amazing
Comment from Hotel Management
26 Jan 2018 by Namwan, Hotel Management
Thank you for stay with us. It was our pleasure We are glad that you enjoyed your stay with us at Sibsan hotel and resort and your feedback is very motivating and dear to us. Thank you. We hope you will have a pleasant trip back and look forward to seeing you again :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Posted 28 Nov 2017 on Travelocity
We stayed at SibSan Rimping fir a week. All four of us stated that it was beautiful and more than we had expected. It is a bit too far out of town for ease but that’s how it can have the quiet Thai ambiance that you crave. Kudos to all of the staff!
Comment from Hotel Management
7 Dec 2017 by PAT, Hotel Management
We would like to thank you for your comment , we looking forward to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy with Thai Lana style.

Posted 2 Nov 2017
Cozy with Thai Lana style. Warm with welcomed staff.
Comment from Hotel Management
16 Nov 2017 by Bee Bee, Hotel Management
Thanks for staying with us. We appreciate your feedback
5 out of 5
by Herman

Thai style

Posted 20 Oct 2017 on Hotels
Beautiful surroundings and classic thai design, friendly staff
Comment from Hotel Management
16 Nov 2017
Thanks for staying with us. We appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from Islamabad

Thai traditional style

Posted 19 Oct 2017 on Orbitz
Very comfortable, pleasant stay. Helpful staff. Beautiful thai traditional style architecture.
Comment from Hotel Management
16 Nov 2017 by BEE BEE, Hotel Management
Thanks for staying with us. We appreciate your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Beautiful but out of town

Posted 8 Jul 2017
Beautiful teek buildings with tasteful rooms and a gorgeous pool. Away from town, and nothing within walking distance. Not at all impressed with the buffet breakfast, but the other meals we ordered were good.
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