Ratings based on 48 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Adjacent roadworks make access a bit uncomfortable and dusty. Should go away after the work is done.
by A verified traveler
Posted 29 Apr 2024
We enjoyed our stay
Comment from Hotel Management
30 Apr 2024 by Sheriff, Hotel Management
Dear Guest,Vanakkam and Good Wishes!It was a pleasure to have you stay with us during your recent visit to Madurai. We sincerely appreciate and thank you for sparing your valuable time and writing such a delightful review.Thank you for your wonderful words of encouragement. Your recognition of facilities of our hotel, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team.We hope that Regency Madurai by GRT Hotels remains your preferred hotel on all your future visits to Madurai and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes".Warm Regards,N. Mohammed SheriffSr. General ManagerRegency Madurai by GRT Hotels
by A verified traveler
Posted 9 Mar 2024
Access to the hotel is difficult.
Comment from Hotel Management
16 Mar 2024 by Regency Madurai, Hotel Management
Dear Ms Vijaya,Vanakkam and Good Wishes!It was a pleasure to have you stay with us during your recent visit to Madurai. We sincerely appreciate and thank you for sparing your valuable time and writing such a delightful review.Thank you for your wonderful words of encouragement. Your recognition of facilities of our hotel, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team.We hope that Regency Madurai by GRT Hotels remains your preferred hotel on all your future visits to Madurai and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes".Warm Regards,N. Mohammed SheriffSr. General ManagerRegency Madurai by GRT Hotels
by A verified traveler
Posted 4 Feb 2024
We enjoyed the 2 nights and 3 days trip to Madurai. This hotel food was fantastic and an excellent very courteous staff in Front desk, travel desk and in dining hall. They went beyond call of duty and served additional specific dish in buffet dinner.
I would strongly recommend this property.
Comment from Hotel Management
16 Mar 2024 by Regency Madurai, Hotel Management
Dear Mr. Seshadri,Vanakkam and Good Wishes!It was a pleasure to have you stay with us during your recent visit to Madurai. We sincerely appreciate and thank you for sparing your valuable time and writing such a delightful review.Thank you for your wonderful words of encouragement. Your recognition of facilities of our hotel, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team.We hope that Regency Madurai by GRT Hotels remains your preferred hotel on all your future visits to Madurai and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes".Warm Regards,N. Mohammed SheriffSr. General ManagerRegency Madurai by GRT Hotels
by A verified traveler
Posted 21 Jan 2024
Comment from Hotel Management
16 Mar 2024 by Regency Madurai, Hotel Management
Dear Ms. Maya,Vanakkam and Good Wishes!It was a pleasure to have you stay with us during your recent visit to Madurai. We sincerely appreciate and thank you for sparing your valuable time and writing such a delightful review.Thank you for your wonderful words of encouragement. Your recognition of facilities of our hotel, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team.We hope that Regency Madurai by GRT Hotels remains your preferred hotel on all your future visits to Madurai and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes".Warm Regards,N. Mohammed SheriffSr. General ManagerRegency Madurai by GRT Hotels
by A verified traveler from Piscataway
Posted 10 Jan 2024
The room was fine except for the bathroom. Water after shower was not getting drained properly resulting in the water coming to other parts of the bathroom. Food variety was good. Some of the non veg offered for brealfast were not breakfast or snack like items.
by A verified traveler
Good for overnight
Posted 13 Dec 2023 on HotelsBusiness class hotel . Good for overnight stay. Good authentic breakfast. Hotel needs full refurnishing ..
by A verified traveler
Posted 13 Jul 2023
All the staff were great. Especially Thirupathi and Jeyapandiyan. We will be back
Comment from Hotel Management
14 Jul 2023 by Regency Madurai, Hotel Management
Dear Guest,Vanakkam and Good Wishes!It was a pleasure to have you stay with us during your recent visit to Madurai. We sincerely appreciate and thank you for sparing your valuable time and writing such a delightful review.Thank you for your wonderful words of encouragement. Your recognition of facilities of our hotel, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team.We hope that Regency Madurai by GRT Hotels remains your preferred hotel on all your future visits to Madurai and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes".Warm Regards,N. Mohammed SheriffGeneral ManagerRegency MAdurai by GRT Hotels
by A verified traveler
Posted 15 Feb 2023
Comment from Hotel Management
17 Feb 2023 by Sheriff, Hotel Management
Dear Mr Ravi,Vanakkam and Good Wishes!It was a pleasure to have you stay with us during your recent visit to Madurai. We sincerely appreciate and thank you for sparing your valuable time and writing such a delightful review.Thank you for your wonderful words of encouragement. Your recognition of facilities of our hotel, quality of our food and service is indeed heart warming. It will give me a great pleasure to share your compliments with the team.We hope that Regency Madurai by GRT Hotels remains your preferred hotel on all your future visits to Madurai and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes".Warm Regards,N. Mohammed SheriffGeneral ManagerRegency MAdurai by GRT Hotels
by A verified traveler
Posted 14 Feb 2023