Ratings based on 27 Verified Reviews

4.1 out of 5
73% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Jan 2024
Comment from Hotel Management
30 Jan 2024 by Poppys Hotel, Hotel Management
Dear Mr Neeraj.. Thank you for rating us 10/10 on this forum. We are glad that you had a wonderful experience with us. Looking forward to your next visit to our Hotel Poppys.ThanksPoppys Team
5 out of 5
by A verified traveler

Posted 2 Aug 2022 on Hotels
Amazing stay
Comment from Hotel Management
27 Mar 2023 by RDM, Hotel Management
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.
4 out of 5
by A verified traveler

Posted 8 Jul 2022
Property is well built, is in a good location, staff is really helpful and the food is great. Just that, cleanliness can be improved a bit.
Comment from Hotel Management
16 Jul 2022 by Bhavya Sivanesan, Hotel Management
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.
4 out of 5
by A verified traveler

Posted 13 Mar 2021
Pros:Beautiful hotel, comfortable rooms, Friendly staff, good breakfast and service, clean and good environment with easy access to places. Cons: Gave one king suite room where TV did not work and was noisy because of some reception party was going on. Then, changed to second floor to another suite where WIFI did not work at all. complained to staff twice and there was no action taken. However, we did not bother as it was one day stay. Also, they provided stay for our driver but he said, washrooms were so dirty that he got ready in a paid washroom.
Comment from Hotel Management
31 Mar 2021 by Prabhu Manickaraj, Hotel Management
Vanakkam from Poppys Hotel. Thank you for taking time to share your feedback about us. We have made a note of your comment about our areas of improvement and all the points mentioned are briefed to our respective teams.Do give us an opportunity to serve you and we will assure you that your future stays will be more comfortable and impressive. Waiting to serve you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Mar 2020 on Hotels
5 out of 5
by A verified traveler from Durban. south africa

Family holiday

Posted 28 Jun 2019 on Hotels
Pleasant comfortable hotel away from the noisy city centre. Very helpful staff who go the extra mile to ensure all your needs are met. Recommemd this hotel when visiting Madurai
4 out of 5
by A verified traveler

nice

Posted 6 Dec 2018 on Hotels
Nice hotel. far to walk from there to anywhere
Comment from Hotel Management
27 Mar 2023 by RDM, Hotel Management
"Vanakkam from Poppys Hotel! It was a pleasure having you stay at “POPPYS, MADURAI” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “POPPYS, MADURAI” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at Poppys Madurai.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Posted 12 Jul 2018 on Orbitz
Excellent staff and service. Highly recommended for anyone visiting Madurai.
Comment from Hotel Management
3 Aug 2018 by Aravindan, Hotel Management
Thank you for taking time to share your feedback about us in Expedia We are happy to know that you liked our stay with us. Our team is motivated to read your comments and are energized. Waiting to serve you again soon.
4 out of 5
by A verified traveler

Stay at Poppys Madurai

Posted 14 May 2018 on Hotels
I stayed for a night and the stay was comfortable.. breakfast was decent, can be improved..
2 out of 5
by A verified traveler from Sydney, Australia

Not worth for the moeny

Posted 25 Feb 2018
Cons: Hotel management - please upgrade your standard.
Location: There is nothing nearby. You have to drive 6km to get to Madurai town.
We booked this hotel for a night stay based on Expedia's rating. The hotel is very old to be rated high. Very bad condition, unpleasant sleep due to bad mattress and pillows, bathroom was terrible. Worst thing to mention was the morning breakfast. No waiter was attending us, and we waited for a plain dosa for about 15-20 minutes. Later left the hotel without having the dosa. Front counter staff have no idea and wondering why we were disappointed. A day stay cost us INR6,000 and it was not at all worth for a hotel on the outskirt of Madurai. We paid only INR5,000 to 4.5* hotel in Chennai and the stay was so luxurious. We will never ever recommend anyone to choose this hotel for a stay in Madurai.