Ratings based on 113 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from HINSDALE

Posted 18 Apr 2024
Comment from Hotel Management
10 May 2024 by JP Menon (General Manager), Hotel Management
Dear Mr. Shivkumar,Thank you for reviewing us on Expedia.Warm regards,JP MenonGeneral ManagerCourtyard by Marriott MaduraiTamil Nadu, India
5 out of 5
by A verified traveler

Posted 23 Mar 2024
Excellent property and staff. I’ll visit again.
Comment from Hotel Management
26 Mar 2024 by JP Menon (General Manager), Hotel Management
Dear Ms. Meena,We are glad to know that you had an excellent experience at Courtyard by Marriott Madurai and enjoyed the warm hospitality by our staff! It was truly our pleasure hosting you and eagerly await your next visit!Warm regards,JP MenonGeneral ManagerCourtyard by Marriott MaduraiTamil Nadu, India
5 out of 5
by A verified traveler

Posted 23 Feb 2024
Comment from Hotel Management
21 Mar 2024 by JP Menon (General Manager), Hotel Management
Dear Ms. Aswathy,Thank you for the fabulous rating on Expedia!Warm regards,JP MenonGeneral ManagerCourtyard by Marriott MaduraiTamil Nadu, India
4 out of 5
by A verified traveler

Good location and services

Posted 5 Feb 2024 on Hotels
Location and infrastructure was good, service was excellent. However the restaurant Madurai Kitchen was disappointing. It was over crowded and garden chairs were used as dinner chairs.
Comment from Hotel Management
7 Feb 2024 by JP Menon (General Manager), Hotel Management
Dear guest,While we are happy to know that you liked our prime location and ambience, we note with concern about your dissatisfaction with regards to our restaurant, Madurai Kitchen.We always strive to provide an exceptional experience to each of our valued guest and apologise for any inconvenience caused during your recent visit. Rest assured, we are actively addressing this concern to guarantee a more comfortable dining experience on your next visit.Warm regards,JP MenonGeneral ManagerCourtyard by Marriott MaduraiTamil Nadu, India
3 out of 5
by A verified traveler

Posted 29 Jan 2024
Comment from Hotel Management
31 Jan 2024 by JP Menon (General Manager), Hotel Management
Dear Mr. Gopinath,We appreciate you taking the time to share your recent experience at Courtyard by Marriott Madurai with us.Our hotel team is dedicated in providing an outstanding experience, and we continuously explore innovative ways to exceed the expectations of our esteemed guests like yourself.Your feedback is extremely valuable to us as it helps us identify areas where we can enhance our guest experience.We are eager in learning if there were specific aspects of your visit that we could have improved.May I request you to share your contact details, so that we can connect with you and understand how we can further elevate your experience during your next visit.Warm regards,JP MenonGeneral ManagerCourtyard by Marriott MaduraiTamil Nadu, India
5 out of 5
by A verified traveler

Posted 26 Dec 2023
Comment from Hotel Management
27 Dec 2023 by JP Menon (General Manager), Hotel Management
Dear guest,Thank you for visiting us recently and for giving us a fantastic rating on Expedia. We are delighted know that you had an amazing experience at our hotel.We're excited to host you again soon.Warm regards,JP MenonGeneral ManagerCourtyard by Marriott MaduraiTamil Nadu, India
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Comment from Hotel Management
23 Dec 2023 by JP Menon (General Manager), Hotel Management
Dear guest,Thank you for visiting us recently and for giving us a 5 star rating on Expedia. We are delighted know that you had an amazing experience at our hotel.We look forward to hosting you again soon!Warm regards,JP MenonGeneral ManagerCourtyard by Marriott MaduraiTamil Nadu, India
5 out of 5
by A verified traveler

Posted 21 Nov 2023
Comment from Hotel Management
15 Dec 2023 by JP Menon, Hotel Management
Dear Mr. Emmanuel, Thank you for your valuable review. We are delighted that you had a perfect stay & dining experience at Courtyard by Marriott Madurai. We look forward to welcoming you back for another wonderful experience in the future.Regards, JP MenonGeneral Manager
5 out of 5
by A verified traveler

Posted 18 Nov 2023 on Hotels
It was amazing stay. Nice options to eat. Staff were very nice. Close to the Meenakshi temple
Comment from Hotel Management
15 Dec 2023 by JP Menon, Hotel Management
Dear Mr. Mahadeo, Thank you for your valuable review. We are delighted that you had an amazing stay & dining experience at Courtyard by Marriott Madurai. We look forward to welcoming you back for another wonderful experience in the future.Regards, JP MenonGeneral Manager
5 out of 5
by A verified traveler

Posted 15 Sep 2023
excellent service