Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Excellent staff and attention, great for parking in the street for free and excellent breakfast buffet and personal. Highly recommended Hotel, Thanks
Comment from Hotel Management
27 May 2024 by Customer Care Team, Hotel Management
Dear Rodolfo,We want to thank you for leaving a record of your happy stay at Travelodge. We hope to see you soon on your next visit to the city. Receive a cordial greeting
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
24 May 2024 by Dpto. Calidad, Hotel Management
Estimada Mia,Queremos agradecerle que haya dejado constancia de su feliz estancia en Travelodge. Esperamos verle pronto en su próxima visita a la ciudad. Reciba un cordial saludo
by A verified traveler from Carolina
Posted 10 May 2024
Good
Comment from Hotel Management
17 May 2024 by Customer Care Team, Hotel Management
Thank you very much Max, We are glad to read that you had a wonderful time with us.We hope to see you soon.Best regards,
by A verified traveler
Posted 6 May 2024
Cleanliness
Comment from Hotel Management
8 May 2024 by Customer Care Team, Hotel Management
Dear Ben,We would like to thank you for choosing us to stay during your stay in Madrid.It is a true pleasure to read first-hand that our facilities and cleanliness have exceeded your expectations and that you have had a memorable experience.We hope to welcome you back very soon.
by A verified traveler
Posted 4 May 2024
Recently remodeled.
Comment from Hotel Management
8 May 2024 by Customer Care Team, Hotel Management
Dear Maria,Thank you very much for your great rating.We are glad that you liked the new image of the hotel.We hope to see you again soon.All the best,
by A verified traveler
Posted 28 Apr 2024
It is like a Hostel with bathroom, no free Wi-Fi, no good for the money.
Comment from Hotel Management
30 Apr 2024 by Customer Care Team, Hotel Management
Dear customer,Thank you for your review.I am sorry to see that your stay was not as perfect as you expected, however, we hope that you will give us another opportunity to see you again soon in any of our hotels to improve your experience.Best regards,
by A verified traveler
Posted 20 Apr 2024
Was good for our short stay. No refrigaretor
Comment from Hotel Management
23 Apr 2024 by Customer Care Team, Hotel Management
Dear Guest,We would like to thank you for your review of your happy stay at Travelodge. We look forward to seeing you on your next visit to the city. Best regards
by A verified traveler
Posted 3 Apr 2024
Quiet ,good dining experience and walkable.
Comment from Hotel Management
9 Apr 2024 by Customer Care Team, Hotel Management
Dear William,We would like to thank you for your review of your happy stay at Travelodge. We look forward to seeing you on your next visit to the city. Best regards
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Dpto. Calidad, Hotel Management
Estimado Cliente,Muchísimas gracias por su gran valoración.Si viaja a Madrid, Barcelona o Valencia recuerde que tenemos 6 hoteles en dichas ciudades y nos encantará darle la bienvenida.Un saludo,
by A verified traveler
Posted 8 Mar 2024
Everything was excellent. I have been here several times and my criteria is the same. The new renovation of the lobby area and cafteria was great
Comment from Hotel Management
12 Mar 2024 by Customer Care Team, Hotel Management
Hector,Thank you very much for giving us such a good review, although what we like the most is to know that our guests repeat the experience. That means that your stay has been wonderful. We really strive to always offer you the best service and to make you feel at home, so we are glad to read that your experience with us was pleasant and that you especially liked our refurbishment.We look forward to welcoming you on your next visit to the city.Best regards,
