Ratings based on 661 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Great apt on Gran via close to everything.
by A verified traveler from Carlsbad
Posted 25 Apr 2024
The staff are all friendly and helpful. The hotel is clean .
Comment from Hotel Management
26 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Maria Cecilia, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 15 Apr 2024
The hotel room was amazing
Comment from Hotel Management
18 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Estimada Ana, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros, su opinión es importante. Queremos agradecerle la confianza que puso en nosotros al elegirnos para su paso por Madrid y nos alegra saber que han disfrutado de su estancia. Ha sido un placer tenerles como huéspedes y esperamos verlos de nuevo por aquí muy pronto. Reciban un cordial saludo de parte de todo el equipo.
by A verified traveler
Posted 9 Apr 2024
Great location. Nice amenities (washer/dryer in the room). Friendly staff. Overall I am very satisfied. Will definitely come back in the future.
Comment from Hotel Management
9 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Geoff, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 3 Apr 2024
Personal Excellent ….Like Everything…
Will Come Back…
Comment from Hotel Management
3 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Mr Noel, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
21 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Estimada Elayne, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros. Esperamos haber hecho de su estancia una experiencia repetible y poder tenerles de nuevo muy pronto por aquí. Nos alegra saber que han disfrutado de su apartamento. Reciban un cordial saludo de parte de todo el equipo.
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
1 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Estimado Jose, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros, su opinión es importante. Queremos agradecerle la confianza que puso en nosotros al elegirnos para su paso por Madrid y nos alegra saber que han disfrutado de su estancia. Ha sido un placer tenerles como huéspedes y esperamos verlos de nuevo por aquí muy pronto. Reciban un cordial saludo de parte de todo el equipo. Equipo SmartRental Collection Centric
by A verified traveler
Posted 23 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Equipo SmartRental Collection Centric, Hotel Management
Estimada Michelle. Muchas gracias por sus comentarios y por compartir su experiencia con nosotros. Esperamos haber hecho de su estancia una experiencia repetible y poder tenerles de nuevo muy pronto por aquí. Nos alegra saber que han disfrutado de su apartamento. Reciban un cordial saludo de parte de todo el equipo.
by A verified traveler
Posted 18 Mar 2024
This place has everything I was looking for.
Nice cozy bed, a great sofa bed, kitchen, a washer/dryer plus pots & pans together with knife, fork and spoons!
And the fridge isn’t a mini… it’s a proper fridge you can store any leftovers from restaurants in Madrid.
The only problem was the a few stairs to get inside of the hotel but the front desk person helped me out. Celeste was all smile and super friendly. Her recommendation of cafe was awesome too.
I will definitely come back to this hotel again.
Comment from Hotel Management
20 Mar 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Tae, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 5 Mar 2024
Excelente, staff was amazing, wonderful property and location.
Comment from Hotel Management
8 Mar 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Magelys, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
