Ratings based on 251 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Well appointed, good location and staff excellent. Stayed here before and enjoyed stay just as much as before. Restaurant good also.
Comment from Hotel Management
20 May 2024 by Guillermo Ramírez, Departamento de Recepción, Hotel Management
Thank you for your review, Carl!
by A verified traveler
Posted 14 May 2024
Fui con mi papá y mi hermano el servicio el hotel la comida todo fue genial la verdad no tengo nada malo que recordar, Claramente recomiendo este hotel.
Comment from Hotel Management
20 May 2024 by Guillermo Ramírez, Departamento de Recepción, Hotel Management
Gracias por su valoración, Daniel! Nos alegra que su estancia haya sido placentera
by A verified traveler
Posted 12 Mar 2024
Good for rest one night
Comment from Hotel Management
28 Mar 2024 by Guillermo Ramírez, Departamento de Recepción, Hotel Management
Gracias por su valoración, Mauricio. Nos alegra que su estancia haya sido agradable. Esperamos verle de vuelta!
by A verified traveler
Second visit
Posted 12 Feb 2024 on HotelsComment from Hotel Management
17 Feb 2024 by Guillermo Ramírez, Departamento de Recepción, Hotel Management
Gracias por su valoración
by A verified traveler
Posted 19 Dec 2023
Good service, clean, near the centre and above all very good price
Comment from Hotel Management
7 Jan 2024 by Front Desk, Hotel Management
ear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 12 Dec 2023 on Hotels
One night stay on way back to Santander. Room clean and beds very comfy. Restaurant attached to property provided some excellent food. Would recommend!
Comment from Hotel Management
17 Dec 2023 by Front Desk, Hotel Management
Thank you very much for your positive comments about our hotel, we are glad that our clients enjoy their stay.We are delighted to be able to see you again in the future.
by A verified traveler
Posted 5 Nov 2023
Very clean, friendly staff but a long way to travel into Madrid central
Comment from Hotel Management
12 Nov 2023 by Sercotel Ab Arganda, Hotel Management
Many thanks!
by A verified traveler
Posted 4 Sep 2023
Comment from Hotel Management
7 Sep 2023 by Raluca, Hotel Management
Muchas gracias.
by A verified traveler
Posted 28 Aug 2023
Our familly room was large and sufficient for 2 adults and 3 children. Air conditionning was working fine.
Comment from Hotel Management
28 Aug 2023 by Sercotel Ab Arganda, Hotel Management
Thanks Mr Daniel!
by A verified traveler
Posted 24 Aug 2023
Everything was fine except for 1. parking - all the places on the hotel territory were occupied, but we were lucky when the hotel clients left the hotel and freed up parking space 2. in the bathroom for three guests there was one toothbrush, one toothpaste and one comb 3. there were 2 glasses in the room and there were also 2 tea and coffee sets. Well, at least there were 3 bottles of water.
Comment from Hotel Management
25 Aug 2023 by Raluca, Hotel Management
Thank you for your coments that always help us to improve our services!!!
