Ratings based on 759 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Very good and clean
Comment from Hotel Management
24 May 2024 by Victor M. Fran, Hotel Management
Dear Elie, thank you so much for such a wonderful review over your stay among us at your home by the Manzanares River shore. We are longing to see you again any time soon in one of our Minor Hotels. Regards,
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
24 May 2024 by Victor M. Fran, Hotel Management
Dear Ali, it is a great pleasure to know that your stay at our NH Ribera del Manzanares has been almost perfect. Please give us a new chance to make it better. Thank you very much for having chosen us as your destination in Spain. Regards
by A verified traveler
Posted 12 May 2024
The staff were pleasant both at the front desk and restaurant. The hotel was extremely clean. I arrived before check in and my room was ready. I only wished the pool were open as the weather was warm and a dip in the pool world have been lovely.
Comment from Hotel Management
13 May 2024 by Victor M. Fran, Hotel Management
Dear Zoe, thank you very much for such a wonderful review regarding your experience while staying at your home by the Manzanares River shore. Our Summer swimming pool will be open from June the 1st until September 30th. Thank you for choosing us as your destination in Madrid.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
7 May 2024 by Victor M. Fran, Hotel Management
Dear Patrick, thank you very much for choosing us as your destination in this unique city. Your review will help us to improve through our passion towards hospitality. We are longing to see you again any time soon in one of our Minor Hotels. Regards. Victor M. Fran
by A verified traveler
Posted 28 Apr 2024
Amazing service, staff were very accommodating to our needs. Great food and service. Would stay again!
Comment from Hotel Management
30 Apr 2024 by Victor M. Fran, Hotel Management
Dear Ella, thank you so much for this encouraging review that will enable us to keep growing in helping and caring about our Guests as you are the major asset of this Minor Company. Thank you very much for choosing us as your destination.
by A verified traveler
Posted 20 Apr 2024
Great place
Comment from Hotel Management
20 Apr 2024 by Victor M. Fran, Hotel Management
Dear Ashley, thank you very much for such a fantastic review regarding your stay at your home by the Manzanares River shore. It is a pleasure to know that we have achieved our goal by delivering our Minor traditional service. We are longing to welcome you again any time soon in one of our Minor Hotels around the world.
by A verified traveler
Posted 18 Apr 2024
Excellent hotel. Comfortable stay. Lovely room
Comment from Hotel Management
20 Apr 2024 by Victor M. Fran, Hotel Management
Dear Guest, thank you so much for your nice and encouraging review over your stay among us at your home by the Manzanares River shore. We are longing to welcome you again any time soon in one of our Minor Hotels around the world. Kind regards.
by A verified traveler from Newton-Le-Willows
Posted 11 Apr 2024
Comment from Hotel Management
13 Apr 2024 by Victor M. Fran, Hotel Management
Dear Michael, thank you very much for your positive evaluation regarding your experience while staying at your home by the Manzanares River shore in Madrid. Thank you very much for choosing us as your destination. We are longing to see you any time soon in one of our Minor Hotels.
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Victor M. Fran, Hotel Management
Dear Salwan, thank you so much for your nice review regarding your experience while staying with us at your home by the Manzanares River shore. We are longing to welcome you again in one of our Minor hotels very soon.
by A verified traveler
Okay but not 100% on the ball
Posted 4 Mar 2024 on HotelsRoom should have had a third bed in it, but housekeeping and reception sorted that quickly !
Comment from Hotel Management
4 Mar 2024 by Victor M. Fran, Hotel Management
Dear Antony, thank you very much for your kindness and patience. We are sorry we couldnt offer you a three bed room upon arrival. We immediately try to undo the mistake and we are glad you appreciated it. Thank you very much for choosing us as your destination in Madrid. Longing to see you again any time soon. Regards.
