Ratings based on 23 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Baltimore
Posted 29 Apr 2024
Location and staff were very good. I did not like the shower as the shower pan is level with no loop as a result the slick floor gets flooded and the footing is treacherous I am a designer and these things drive me nuts. Bad design
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 21 Mar 2024
The Ikonik Gran Via is a great location and has a cool vibe and decor. Nice blue and white, marble, and stained glass. It is very convenient to multiple Metro lines and buses. The front desk was very nice as well. It had a secure entry. My room (solo female traveler) was good for my needs. The bed was very comfortable. The shower was nice and water was hot. My sink was a bit slow to drain.
My major issue was the noise coming in from the hotel itself. My room was away from the street looking out to another building’s windows so it was not noisy from the traffic. However there were no privacy shades other than the blackout curtain so I didn’t feel comfortable opening the curtains because you could see directly into the bed. More importantly, everyday the cleaners would shove all the furniture across the tiled floor when they were cleaning the rooms and making the beds. This would make VERY loud and startling sounds from mid morning late into the afternoon. It was awful. I tried sleeping in or taking a nap and they were shoving so much furniture I couldn’t rest at all. The sound also travels A LOT from the hallways and other floors. I really wish this weren't the case because otherwise I liked the hotel. But I wouldn’t stay there again due to the noise. It was so disruptive and I couldn’t rest very much during my vacation stay (and with jet lag!).
by A verified traveler
Posted 12 Mar 2024
Excelente hotel.las chicas de la recepción son muy profesionales y agradables.también en el comedor nos trataron con mucho profesionalismo la Yo le daría un 10 de 10👍
by A verified traveler
Posted 14 Feb 2024
by A verified traveler
Posted 7 Dec 2023
Lovely hotel and location!
by A verified traveler
Amazing!!
Posted 31 Oct 2023 on HotelsThe location was excellent. The staff was friendly and really helpful.it was extremely clean.
by A verified traveler
Posted 21 Sep 2023
by A verified traveler
Posted 8 Sep 2023
Not a bad hotel but you have to call reception to turn the AC on and if you open a window it turns off. Ac isn't that strong. Room got really stuffy within minutes. Sheets are horribleand the pillows are worse. No water
by A verified traveler
Posted 2 Sep 2023 on Hotels
Excellent location and the rooms are very confontables , when I will come back to Madrid I will be booked in the same hotel