Ratings based on 306 Verified Reviews

3.6 out of 5
79% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 May 2024
Visiting from Connecticut, USA. The best part of my stay was the staff. Miguel at the Front Desk was excellent. Very friendly and helpful. He went above and beyond to accommodate us. Ary and Lola at the dining area were great. The hotel needs update on the key lock and other amenities. I will give the 5 star for the nice staff they have, and for the cleaness. Not so much for the hotel appearance.
2 out of 5
by A verified traveler

Posted 24 Apr 2024
The staff were friendly but the hotel itself was rough. The doors in the hotel are hard to open and close, the key to open the hotel room was hard to lock and open, and there were mosquitos and ants. Also it stated laundry service which was the main reason of me booking this hotel but when i asked, i was told there wasn't any laundry service onsite. Very thin walls. I could hear the folks next door having intercourse all night that i could not gain any rest. I had to check out early the next day to book a different hotel elsewhere.
3 out of 5
by A verified traveler from Chicago

Posted 7 Dec 2023
Property very old. Phone did not work. Heat did not work. Phone listed on wxpidia is incorrect. Front desk too far away so had to drive back to inform the desk of heat issues in the room. Would not stay in this hotwl even for free.
3 out of 5
by A verified traveler

Old place not great

Posted 4 Oct 2023 on Hotels
Just old run down and tired. Breakfast was a total joke. I would stay elsewhere
3 out of 5
by A verified traveler

Need modernisation

Posted 2 Oct 2023 on Hotels
Customer service was good overall except the grumpy receptionist that needs to retire and let Miguel or Hector take over. the 2nd room was clean and spacious. First room had a faulty door. They finally changed the room on my third day of stay after a long négociation (grumpy receptionist) . Public transport is scarce. Only 1 bus in the area and never on time. The bar, breakfast and restaurant not bad.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2023 on Hotels
5 out of 5
by A verified traveler from brooklyn

Posted 17 Apr 2023
Staff very friendly
5 out of 5
by A verified traveler

Posted 1 Oct 2022
Muy buen servicio, estuvimos 2 semanas y el trato fue excelente. Gracias a todo su personal.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2022 on Hotels
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