Ratings based on 156 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Excellent Madrid hotel

Posted 18 Feb 2024 on Hotels
Very nice hotel, central Madrid location and on a quiet street. Clean, comfortable, and helpful friendly staff. We would both recommend and return.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2023
1 out of 5
by A verified traveler

Disappointing 4 star hotel

Posted 20 Aug 2019 on Hotels
Not sure who gave out the stars, but this is a far cry from a 4 star hotel! Old dated decor, spotty internet, creepy linen and the list goes on
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2019
4 out of 5
by A verified traveler

Good hotel in an excellent area. Excellent staff.

Posted 15 Mar 2019 on Hotels
Good, traditional Madrid hotel in a great position. The Metro is accesible within a couple of minutes at Bilboa and Iglesia. For the airport, get on the underground at Alonso Martinez (Line 10) (10 minutes walk) and change at Nuevos Ministerios (Line 8 Pink). Alternatively, the taxi cost us 30 euros and took 20 minutes. There is a charming square nearby the hotel - the Plaza Olivide with small bars and cafes. There are many restaurants in the area and it is easy to walk into central Madrid in 20-30 minutes (Sol, the Retiro, Prado etc., etc.,). The room in the hotel was large and comfortable (apart from one set of noisy inconsiderate neighbours. The staff on reception were welcoming, helpful and professional. Breakfast is limited but perfectly adequate and of good quality and again the staff were excellent. Overall, this is a good hotel in an excellent area away from the busy centre which is easily accessed. We would recommend this hotel without hesitation..
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2018 on Orbitz
4 out of 5
by A verified traveler from Victoria

Posted 7 Sep 2018
Clean friendly hotel but don't use the room phone $$$
5 out of 5
by A verified traveler

Consistently good

Posted 6 Jun 2018 on Hotels
We've stayed at the Juan de Austria several times over the past few years and it's always been spotlessly clean. Rooms are generously sized and the local area is convenient and quiet.
4 out of 5
by A verified traveler

Juan De Austria

Posted 24 Apr 2018 on Hotels
Five of us staying over for one night in two rooms. Staff charming and helpful. Hotel had a style of its own, in keeping with the name, but clean, comfortable and functional. Would stay again for sure.
5 out of 5
by A verified traveler

Great value for the money, centrally located

Posted 16 Mar 2018 on Hotels
Attended a Madrid conference and was able to attend via Metro which is a couple of blocks from the Hotel. The staff is very friendly and helpful and gave us excellent recommendations for local restaurants. The room was spacious and comfortable with all the amenities. We were able to store our luggage for 5 days when we went to Morocco. Great value for the money. Will definitely stay here again!
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