Ratings based on 276 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 May 2024
Very clean and very helpful staff!
by A verified traveler
Posted 3 May 2024
Very clean room. Staffs are very kind
by A verified traveler
Posted 29 Apr 2024
Everything was great 👍 and the staff was great friendly and the service was awesome 👌 I was impressed by the quality of the service.
Comment from Hotel Management
2 May 2024 by Hampton by Hilton Alcobendas, Hotel Management
Dear Ricardo, Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with us at Hampton by Hilton Alcobendas. Our team works hard to provide excellent service to all of our guests, and we are delighted to know that we met your expectations. We hope to have the pleasure of welcoming you back again in the future. Thank you for choosing to stay with us!
by A verified traveler
Posted 15 Apr 2024
Great hotel, very clean rooms and comfortable bed. Excellent location
Comment from Hotel Management
18 Apr 2024 by Hampton by Hilton Alcobendas, Hotel Management
Estimada Carolina, muchas gracias por haberse tomado el tiempo de valorar y comentar su reciente estancia en nuestro hotel, nos alegra saber que fue de 10 y esperamos volver a tener la oportunidad de alojarle en un futuro :)
by A verified traveler
Posted 8 Apr 2024
Excellent location if you have a Car or plan to work around the many corporate offices around. Breakfast is standard similar to other hotels in Spain. Maybe ok for one or two nights. It is the only thing I would like to see improved, with more options around vegetables, fruits, and non-flour options. Everything else is great. The best option around.
Comment from Hotel Management
18 Apr 2024 by Hampton by Hilton Alcobendas, Hotel Management
Dear Jose, Thank you for choosing to stay at the Hampton by Hilton Alcobendas and for taking the time to leave a review. We are pleased to hear that you found our location convenient for visiting the many corporate offices in the area.Regarding your feedback about our breakfast options, we appreciate your suggestions for more variety in vegetables, fruits, and non-flour options. We will certainly take your comments into consideration and look for ways to improve our offerings in this area.We are glad that you enjoyed your overall stay with us and that you found everything else to be great. It is encouraging to hear that you consider us the best option around. We hope to welcome you back for another enjoyable stay in the future.
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Hampton by Hilton Alcobendas, Hotel Management
Dear Robert, thank you very much for your excellent feedback, we hope to welcome back soon in our hotel!
by A verified traveler
Posted 26 Mar 2024
Good hotel
Comment from Hotel Management
27 Mar 2024 by Hampton by Hilton Alcobendsa, Hotel Management
Estimado Edgar, ¡muchas gracias por valorar su estancia en nuestro hotel! Nos alegra saber que tuvo una agradable estadía y esperamos volver a tener la oportunidad de recibirle :)
by A verified traveler
Posted 21 Mar 2024
Friendly staff and the property itself is very clean. The breakfast was delicious. We enjoyed our stay.
Comment from Hotel Management
26 Mar 2024 by Hampton by Hilton Alcobendas, Hotel Management
Dear Jasvir, Thank you for sharing your positive experience at our hotel! We are thrilled to hear that you found our staff friendly, the property clean, and the breakfast delicious. We are delighted that you enjoyed your stay with us and hope to welcome you back again in the future. Thank you for choosing Hampton by Hilton Alcobendas.
by A verified traveler
Posted 11 Feb 2024
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Comment from Hotel Management
14 Feb 2024 by Hampton by Hilton Alcobendas, Hotel Management
Estimado/a cliente/a, ¡muchas gracias por su excelente valoración!Esperamos volver a tener la oportunidad de alojarle nuevametne.
by A verified traveler
Posted 27 Jan 2024
Staff were helpful and excellent.
Breakfast was superb.
Needs to include easy access to Sports- Soccer Channels.
Comment from Hotel Management
30 Jan 2024 by Hampton by Hilton Alcobendas, Hotel Management
Dear Henry, Thank you for taking the time to share your valuable feedback. We are delighted to hear that our staff provided you with excellent and helpful service. It is always our aim to provide top-notch assistance to our guests.We are also pleased to know that you enjoyed our superb breakfast. Our team puts in great effort to ensure that our guests have a delightful dining experience.Regarding the access to sports - soccer channels, we appreciate your suggestion and value your interest in sports programming. We understand the importance of catering to our guests' preferences. While we currently offer a variety of television channels and programming options, including sports channels, we will certainly review our channel selection to incorporate more soccer-related content.Your feedback is extremely valuable to us as it helps us improve and enhance our guests' experience. We sincerely appreciate your patronage and hope to have the opportunity to welcome you back to the Hampton by Hilton Alcobendas in the future.
