Ratings based on 832 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Mar 2024
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by A verified traveler
Posted 13 Jan 2024
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler
Posted 16 Oct 2023
The air conditioning stopped working after a couple hours, however it was not a problem since it was relatively cool out. There were multiple hairs that were not ours in the bathroom. Only stayed one night, so we did not ask to move rooms. Very friendly and helpful staff. Good location next to metro and bus stops.
by A verified traveler
Posted 13 Oct 2023 on Orbitz
Great breakfast buffet
by A verified traveler
Posted 28 Aug 2023
by A verified traveler
Posted 21 Aug 2023
Excelente
by A verified traveler
Posted 29 Jul 2023
Very good location. Staff helped us book our extra room and extra nights on line, they wouldn't actually book it for us while we stood right in front of them. The staff told us to contact Expedia to extend the stay but Expedia said the hotel didn't release any rooms to them so they couldn't help. Crazy doesn't begin to describe the ping pong ball the hotel made us going back & forth with Expedia. We drove 4 hours from San Sebastian without knowing if we actually had a room for the extra nights we wanted to stay. Expedia said we may have to book with another hotel as this one didn't want to take our money?
by A verified traveler
Posted 24 Jul 2023
Friendly and helpful staff. Good parking. Nice location. Everything worked out really well!
by A verified traveler
Posted 16 Jul 2023 on Hotels
