Ratings based on 242 Verified Reviews

2.6 out of 5
65% of guests recommend
2.8 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 10 May 2024
The staff were extremely unhelpful and facilities stated on their website were not available, for example laundry services. Throughout our stay of 9 nights, housekeeping was only done once. Toilet was extremely smelly as well.
5 out of 5
by A verified traveler

Posted 5 Feb 2024
Very clean installations
5 out of 5
by A verified traveler

Posted 24 Jan 2024
I enjoyed this hotel because of the cleanliness, the kindness of the staff, and it felt homey.
4 out of 5
by A verified traveler

Posted 28 Dec 2023 on Hotels
El Hostal esta en razón del precio, buen aseo y cómodo.
1 out of 5
by A verified traveler

Posted 24 Jul 2023
Necesito que me devuelvan mi dinero.. llegue y resulta que no pude hospedarme porque debido a las lluvias no estaba habitable el lugar.. indicaron que me devolverían mi dinero y hasta el momento espero la devolución
5 out of 5
by A verified traveler

Posted 21 Jul 2023
It was very confortable. The staff service were so nice. That's pity after two times the staff for the shower, in the bathroom didn't resolved our problem, because the water didn't move very fast, after a shower. However, we're love it the place, the quarter and it was a very attention staff. Great, thank you.
5 out of 5
by A verified traveler

Posted 7 Jun 2023
👍
1 out of 5
by A verified traveler

Posted 18 May 2023
Still waiting for my refund
5 out of 5
by A verified traveler

Posted 20 Apr 2023
Un sitio tranquilo aseado y con gran accesibilidad.
1 out of 5
by A verified traveler

Posted 14 Apr 2023
We couldn’t stay in the property, we were told that due to a water leak in the upper part of the property. He couldn’t speak English and another resident had to explain to us. Then he dropped us in another hotel for the first night, but didn’t inform the staff if we would be able to stay in there for the other 2 nights. We had drive back to the hotel and he drove us to a hostel for another night. Then we spent our last night in the airport u all right as our flight was early morning. This spoiled our trip and I will be contacting Expedia to get refund