Ratings based on 673 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Durham
Posted 24 May 2024
Great location, clean, helpful staff. The only negative variety lacking breakfast. Overall, would book again
by A verified traveler
Posted 21 May 2024
Really liked this property. Very clean, modern, well-equipped. They thought of little things like providing a laundry bag. Loved the location, close to everything. The welcome drink at the Skybar was a nice touch. Front desk staff were friendly, helpful and efficient.
Comment from Hotel Management
23 May 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Gregory, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 18 May 2024
Excelente servicio muy amables
Comment from Hotel Management
19 May 2024 by SmartRental Collection Centric, Hotel Management
Estimada Anaisa, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros, su opinión es importante. Queremos agradecerle la confianza que puso en nosotros al elegirnos para su paso por Madrid y nos alegra saber que han disfrutado de su estancia. Ha sido un placer tenerles como huéspedes y esperamos verlos de nuevo por aquí muy pronto. Reciban un cordial saludo de parte de todo el equipo. Equipo
by A verified traveler
Posted 6 May 2024
Great location. The staff is extremely nice and helpful. The property is very clean and a great size. Super apart-hotel!
Comment from Hotel Management
8 May 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Linda, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 30 Apr 2024
Great apt on Gran via close to everything.
Comment from Hotel Management
8 May 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Maritess, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler from boynton beach
Posted 30 Apr 2024
Comment from Hotel Management
21 May 2024 by Equipo SmartRental Collection Centric, Hotel Management
Estimada Olga, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros, su opinión es importante. Queremos agradecerle la confianza que puso en nosotros al elegirnos para su paso por Madrid y nos alegra saber que han disfrutado de su estancia. Ha sido un placer tenerles como huéspedes y esperamos verlos de nuevo por aquí muy pronto. Reciban un cordial saludo de parte de todo el equipo.
by A verified traveler from Carlsbad
Posted 25 Apr 2024
The staff are all friendly and helpful. The hotel is clean .
Comment from Hotel Management
26 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Maria Cecilia, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 15 Apr 2024
The hotel room was amazing
Comment from Hotel Management
18 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Estimada Ana, Muchas gracias por sus comentarios y por compartir su experiencia con nosotros, su opinión es importante. Queremos agradecerle la confianza que puso en nosotros al elegirnos para su paso por Madrid y nos alegra saber que han disfrutado de su estancia. Ha sido un placer tenerles como huéspedes y esperamos verlos de nuevo por aquí muy pronto. Reciban un cordial saludo de parte de todo el equipo.
by A verified traveler
Posted 9 Apr 2024
Great location. Nice amenities (washer/dryer in the room). Friendly staff. Overall I am very satisfied. Will definitely come back in the future.
Comment from Hotel Management
9 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Geoff, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
by A verified traveler
Posted 3 Apr 2024
Personal Excellent ….Like Everything…
Will Come Back…
Comment from Hotel Management
3 Apr 2024 by SmartRental Collection Centric Team, Hotel Management
Dear Mr Noel, Thanks for sharing your experience with us and for your comments, your opinion is important to us. We are glad to know that you enjoyed your stay and we appreciate your kind words. It has been our pleasure to have you as our guest and we hope to see you very soon. Best regards from all the staff.
