Ratings based on 208 Verified Reviews

2.5 out of 5
42% of guests recommend
2.5 Room cleanliness
2.5 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Apr 2024
Disgusting hotel. No room service as in cleaning of room. Carpets filthy. Pillows filthy as well as blankets. Bugs in room. Bathrooms filthy and mouldy. Repeated requests to clean and change totally ignored by Expedia and the hotel. Have a disabled daughter so made the the situation much harder to handle or change hotels once we had arrived and checked in very very disappointed. Stay away.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Great place, just next to Prophet’s Mosque
1 out of 5
by A verified traveler

Posted 8 Mar 2024
I stayed over 7 days, nobody came to clean my room or changed bin. I rang receptionist over 10 times regarding bin change or bedding but nothing happened. Then l changed bin myself. They don't care about hygiene or anything.
5 out of 5
by A verified traveler

Posted 7 Mar 2024
amazing facility, i asked for late checkout and they were very accomodating. the bed was SUPER comfy and room super clean only thing they can improve perhaps is may be consider changing sink of bathrooms - not dirty at all, but just had some crack in it. I am sure that is NOT the case every room. Overall, I would love to stay here AGAIn. so convienant to shopping and musjid. LOVED IT.
2 out of 5
by A verified traveler

Posted 25 Feb 2024
We had to wait for over an hour to get our room. Bathroom was dirty and you can see mould. No toilet roll. 4 beds were cramped in room meant for two beds. Hardly enough room to put luggage and be able to walk freely in the room. Expedia should not rate it as a 4 star hotel.
5 out of 5
by A verified traveler

Posted 24 Feb 2024
Good
1 out of 5
by A verified traveler

Posted 18 Jan 2024 on Orbitz
Room service boys but not the front desk stuff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2024 on Hotels