Ratings based on 184 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2023
I had to change the hotel because there was home lizard in my bed.
Bathroom there were ants and some other small flying insects.
by A verified traveler
Posted 5 Sep 2023 on Hotels
by A verified traveler
Posted 30 Aug 2023 on CheapTickets
Very nice
by A verified traveler
Posted 29 Aug 2023
I usually never leave reviews, however my stay was unpleasant enough to persuade me to leave one. Here are several complaints about the place:
1)It is not baby friendly
2) Mold in bathroom
3) Bathroom floor floods from shower
3) Dust behind bed
4) Old and dirty furniture
5) Broken mirror
6) Although there is a no smoke policy, the smell of smoke is present almost every hour. At points it would be so strong that the fire alarms would go off causing the elevators to stop working. Which was a great inconvenience especially during prayer times.
7) The hotel reception desk is not concerned by the smoking.
8) Vacuuming at 9:00pm
While I was there I complained about the smoking several times as I have asthma and my baby was with me. However they would give such a hard time just to get their attention at the desk. Finally after mentioning it for the seventh time we were given a different room.
by A verified traveler
Posted 29 Aug 2023 on Hotels
Excellent
by A verified traveler
Posted 12 Aug 2023
Bad hotel
by A verified traveler
Madinah Munwara with family and in-laws Aug 23
Posted 6 Aug 2023 on HotelsLocation is awesome as the access to haram is good for both genders. Staff was good respective and cooperative. Parking was paid per night SAR50 but was full and I parked in haram parking. Junior suite was spacious but different from the given pictures, and was very dirty, the carpet, cabinet, drawers, walls, most of the furniture was too old.
by A verified traveler
Don’t choose this hotel in any circumstances
Posted 30 Jun 2023 on HotelsEverything was not working. Light, AC, tv etc.
It was really bad stay
by A verified traveler
Posted 6 Jun 2023 on Hotels
Short trip for umrah, close to the masjid.
by A verified traveler
Posted 1 Jun 2023
Near and easily walkable to Masjid e Nabwi