Ratings based on 246 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Was an amazing stay only gave 4 stars for property because the double bed are two single beds pressed together. They moved around constantly but the saving grace was 2 double duvets. Only thing stoping this being a perfect stay. Breakfast was great, very clean, polite staff. Would deffo recommend to others and stay here again.
by A verified traveler
Posted 18 May 2024
Overall good, the evening meal was very basic
Comment from Hotel Management
21 May 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Mrs. Sophie, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are happy to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 18 May 2024
The room was clean, well appointed and very quiet. We were across from the elevator bank and didn’t hear them at all. The location is very good and so was the breakfast. I don’t think I’ve ever had better water pressure in the shower. Our only problem was our room seemed to be in a wifi dead zone. We had good service in the middle of the room but not at either end, including the balcony. The staff did try to rectify it but not much improvement. Would definitely stay again.
Comment from Hotel Management
21 May 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Mr. Jonathan, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are delighted to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 4 May 2024
the location is very convenient ,five minutes walk to centre of the city,close to many restaurants,coffee shops, shopping and cruises , the staff were so nice and helpful.
Comment from Hotel Management
7 May 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Abdullah, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are delighted to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 26 Apr 2024
Excellent
Comment from Hotel Management
27 Apr 2024 by Turim Santa Maria, Hotel Management
Dear Youssef, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are happy to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 12 Apr 2024
.
Comment from Hotel Management
13 Apr 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Mrs. Nicole, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are happy to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 6 Apr 2024
Overall great stay, excellent breakfast. Centrally located. The only issue is it doesn’t have its own parking space so we will have to park in different places based on hours of in and out.
Comment from Hotel Management
9 Apr 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Cho, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are delighted to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 6 Apr 2024
The hotel is beautiful, clean and spacious. The staff are extremely friendly and helpful. Amazing breakfast and dinner. Roof top bar with 360°view of Funchal.
Would definitely recommend it!
Comment from Hotel Management
9 Apr 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Mrs. Jayne, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are delighted to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 5 Apr 2024
Very clean and stylish hotel, great breakfast options and helpful & friendly staff.
Comment from Hotel Management
5 Apr 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Mr. Jack, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are delighted to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
by A verified traveler
Posted 4 Mar 2024
Second time at this hotel, nice to receive a bottle if wine. Good breakfast which varied every day. Rooftop bar prices were good 4 euros for a large glass of wine. Pleasant staff, will stay here again on our next visit to Madeira.
Comment from Hotel Management
5 Mar 2024 by Turim Santa Maria Hotel, Hotel Management
Dear Moire, Thank you for choosing the Hotel Turim Santa Maria for your holiday and for sharing your experience. We are delighted to hear that you enjoyed the hotel and our services. We really appreciate your comments and see every interaction as an opportunity to improve our guests' experience. We hope to welcome you back in the near future and help you have a memorable stay. Best regards from our team at Turim Santa Maria.
