Ratings based on 870 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The vine was an amazing hotel and the staff was incredibly helpful! I have a lovely time there and i would recommend to anyone!
by A verified traveler
Posted 27 May 2024
Excellent. Very friendly and helpful staff. Beautiful hotel.
by A verified traveler
Posted 26 May 2024
Good
by A verified traveler
Posted 2 May 2024
The customer service was outstanding. All the employee was friendly. I enjoyed this day.
by A verified traveler
Posted 30 Apr 2024
Could not book a table in the hotel restaurant (“UVA”). Hotel entrance difficult to find
by A verified traveler
Posted 14 Apr 2024
Lovely stay. The staff were so helpful and helped us arrange travel even before we arrived.
by A verified traveler
Posted 8 Apr 2024
Great for staying in the city centre. Staff were very friendly
by A verified traveler
Posted 5 Apr 2024
by A verified traveler
Posted 12 Mar 2024
Lost count of the number of times we have stayed at The Vine.
Superb hotel, big enough to have good facilities, but small enough to feel special. Brilliant staff****
by A verified traveler from Smethwick
Posted 3 Mar 2024
I was expecting a lot more. It was sold as a boutique high end luxury hotel, it was nice, but the decor is terrible. The hallways are decorated in black pebbles which makes it dark and uninviting. The bedrooms are trying to be unique and boutique but the finish is a bit cheap. The wiring and sockets are poorly integrated at the ends of the beds and look messy and unfinished and the bedside lamps have cheap plastic shades with stark white lighting. The wall light switches are difficult to use and look unfinished like they need a cover over them. Overall not worth the money, especially when I stayed at the Savoy up the road for less money and significantly more luxury. However, it's not a bad hotel and the staff were lovely and very helpful.
