Ratings based on 172 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
My week at this hotel was perfect! Staff were friendly, especially Bruno who made my last night memorable. The pool/spa is amazing to relax after a morning of hiking. Highly recommend staying here!
by A verified traveler
Posted 21 May 2024
Wonderful view, lovely suite. Great pools and yummy buffet breakfasts!
Comment from Hotel Management
22 May 2024 by Lídia de Ascensão - Guest Relations, Hotel Management
Dear Georganne,Your positive comments about your experience at Hotel The Views Baía are indeed encouraging. It's delightful to know that you enjoyed our suite and the view it offers. We also take pride in our pools that are designed to create a relaxing environment for our guests.It's wonderful to hear you found our buffet breakfast yummy. Indeed, at The Views, we believe in starting the day right with a good meal. Our diverse buffet caters to various dietary requirements and preferences, ensuring all our guests feel considered.Thank you once again for your encouraging words. We are looking forward to welcoming you back in the future.Warm regards,Lídia de Ascensão - Guest Relations
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 9 May 2024
Five star hotel but you have to tell to clean the room everyday. Also no irons in the room? You have to make your way to an ironing room to iron your clothes. Breakfast was okay nothing special. Hotel was overpriced for what we got.
Comment from Hotel Management
11 May 2024 by Lídia de Ascensão - Guest Relations, Hotel Management
Dear M. Sofia,Your feedback is valuable to us and we appreciate you taking the time to share it. It's unfortunate to hear that some aspects of your stay didn't meet your expectations. Our hotel strives to provide the best service possible, and your comments will be instrumental in our ongoing efforts to improve.Concerning your comment about room cleaning, it's standard across many hotels, including ours, to offer daily cleaning services. However, we understand that every guest has unique preferences thats way we request your opinion chossing the days you want us to do it if dayly or uppon your choice. Regarding the ironing facilities, we aim to ensure guest safety and ease, hence the provision of a separate ironing room. We apologize if this caused any inconvenience during your stay.We're sorry to hear your thoughts about our breakfast and pricing. We believe in offering a diverse breakfast selection and competitive pricing, and we're continually seeking to enhance these areas based on guest feedback.Thank you once again for sharing your opinion. We hope you'll consider staying with us again in the future, so we can provide you with the exceptional experience that most of our guests enjoy.Warm regards,
by A verified traveler from Câmara de Lobos
Posted 10 Apr 2024
It was all good.
Comment from Hotel Management
16 Apr 2024 by Gomes, Hotel Management
Dear M. Joi,It's heartening to learn that you had an overall positive experience during your time at Hotel The Views Baía. It is always our aim to make our guests leave with nothing but fond memories of their holiday, and it is a pleasure to know we were successful in our endeavor.Remember that you are always welcome back to experience more of what our hotel has to offer. Your satisfaction is our greatest reward.Kind Regards,Cláudia GomesFront Office Manager
by A verified traveler
Would stay again
Posted 28 Feb 2024 on HotelsLoved it. Great location. Great amenities and great service. Fantastic buffet at reasonable price. Average €32
by A verified traveler
Posted 17 Feb 2024
Beautiful room, outstanding views, and an excellent staff made this an unbelievable experience
by A verified traveler from LAKEVILLE
Posted 13 Feb 2024
Views are terrific. Could use a moderately priced restaurant in the evenings in lieu of the buffet at night or along with the buffet. A coffee type cafe. Wish the shuttle to Funchal ran more regularly throughout the day and early evenings especially back from Funchal up the hill. Enjoyed the shuttle amenity. Pool could stay open until 10:00 pm. for use. Lovely and comfortable rooms. Friendly staff.
by A verified traveler
Posted 4 Feb 2024
Stunning view. Loads of different areas to relax on the & terraces. Awesome breakfast. Good sized room with a lovely mountain view.
by A verified traveler
Posted 7 Jan 2024
This was a last minute stay for us. It was a lovely find on our travels. The spa and pool areas are comfortable and a nice treat. The view from our room was super, bed comfort and room very quiet. We would happily return!
