Ratings based on 321 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
Great place to stay. If (when) we go back to Madeira, this will be our first choice for accomodation :)
Comment from Hotel Management
10 May 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear Zane,We would like to thank you for recommending our Hotel. It was great to read that you had a pleasant experience with us and enjoyed all the facilities our Complex has to offer.We hope that we will be able to welcome you back in the near future. Best regards,Lícia FerreiraGuest Relations
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear Gayle,Thank you very much for rating our hotel.See you soon!Best regards,Lícia FerreiraGuest Relations
by A verified traveler
Posted 21 Feb 2024
Lovely quiet resort with sea views and lovely pools, bars and comfy bedrooms
Comment from Hotel Management
5 Apr 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear sarah,Thank you so much for your review and classification!We are sure that we will soon have the privilege of welcoming you again to our beautiful Madeira Island, for another stay with this PortoBay Family!With our best regards,Lícia FerreiraGuest Relations
by A verified traveler
Brilliant hotel in great location
Posted 12 Feb 2024 on HotelsWe had a brilliant time staying at the Eden Mar. Location is great for being able to wander through the gardens and along the promenade.
Comment from Hotel Management
5 Apr 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear Guest,We would like to thank you for your lovely comments and for rating the Suite Hotel Eden Mar. We are glad to know that you had a wonderful stay with us on our beautiful Madeira Island. We appreciate your kind words and hope to have the privilege of welcoming you again soon.With our best wishes,Lícia FerreiraGuest Relations
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
12 Jan 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear Katie,Thank you very much for rating our hotel.See you soon!Best regards,Lícia FerreiraGuest Relations
by A verified traveler
Posted 17 Dec 2023
Comment from Hotel Management
12 Jan 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear Faisal,Thank you very much for rating our hotel.See you soon!Best regards,Lícia FerreiraGuest Relations
by A verified traveler
Posted 11 Dec 2023 on Hotels
Short stay in Madeira for the Xmas lights and markets, lovely hotel lovely weather
Comment from Hotel Management
12 Jan 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear Phillip,Thank you for your comments and for choosing our hotel. It was a pleasure to have you staying with us and we hope to see you again soon!Best Regards,Lícia Ferreira Guest Relations
by A verified traveler
Posted 6 Dec 2023
Hotel Eden Mar is a gem among the many hotels of the new Funchal area. The many pools, grounds and general facility are kept in immaculate shape. The daily cleaning of our rooms and hotel was amazing. When we were tired of all the tourist activities on the island Eden Mar provided a quiet retreat where it was just fun to enjoy the swimming and grounds at the hotel. The choices for breakfast must have covered everything and there were always plenty of hot tasty food and plenty of smiles and good mornings from a very hard working staff throughout the hotel. Probably one of the best if not the best hotel we have stayed at during our many travels.
Comment from Hotel Management
12 Jan 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear William,It is with humbleness that we receive your compliments that confirm that the commitment of all the staff is recognized and praised. Obrigada! Your comments personify the lightness of the culture of the authentic PortoBay essence therefore, we most thank you for your words of gratitude towards our work, effort, and dedication. Your words accurately mirror the quality and tailored service we aim to provide.Your feedback is greatly appreciated and will inspire all of us to continue to strive towards the outstanding customer service and to make you feel at home!We thank you for your vote of confidence in considering our hotel to be the best hotel you have ever stayed in, and we truly hope to have the privilege of welcoming you soon to our beautiful Madeira Island. Until there, we wish you all the best!Kind Regards,Lícia FerreiraGuest Relations
by A verified traveler
Posted 26 Nov 2023
everything was excellent, service, food, facilities and the staff
Comment from Hotel Management
12 Jan 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear David,We would like to thank you for your kind words, and we are very glad that you have enjoyed our facilities and all our services.Thank you for choosing the Suite Hotel Eden Mar and we hope to have the privilege of welcoming you again soon.Best Regards,Lícia FerreiraGuest Relations
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
12 Jan 2024 by Lícia Ferreira - Guest Relations, Hotel Management
Dear Jonathan,Thank you very much for rating our hotel.See you soon!Best regards,Lícia FerreiraGuest Relations
