Ratings based on 90 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
We really enjoyed our stay Santa Maria Hostel. The staff was very helpful and nice and our room was newly renovated and very clean. It's an easy walk to many things and we were able to find parking somewhat close for our rental car. The location can be quite noisy at night, but that didn't bother us.
by A verified traveler
Posted 31 Mar 2024
Thank you soo much for a good service
Comment from Hotel Management
31 Mar 2024 by Cary Bamdez, Hotel Management
Greetings Ahmad! Thank you for your amazing feedback. We are very happy to know that you had a wonderful stay with us! Kind regards, Cary Bamdez Santa Maria Team
by A verified traveler
Posted 18 Mar 2024
Positiv: das Hostel ist in einer guten Lage, nettes Personal, Check-in auch in der Nacht problemlos (nach Absprache)
Negativ: sehr hellhörig
Comment from Hotel Management
31 Mar 2024 by Cary Bamdez, Hotel Management
Greetings, Isabel! Thank you for your review. Our hostel is located in the most popular area of Funchal, which tends to be busier than the rest. We apologize for any inconvenience beyond our control you may have encountered during your stay, your valuable feedback helps us a lot. We hope to see you soon anytime soon! Best Regards, Cary Bamdez, Santa Maria Hostel Team
by A verified traveler
Posted 18 Feb 2024 on Hotels
Lovely looking hostel with super friendly and helpful staff. Very central and close to all amenities. Their restaurant also serves very tasty and lovely presented food. I am pleased we stayed there and would choose it for our stay again.
Comment from Hotel Management
18 Feb 2024 by Cary Bamdez, Hotel Management
Greetings, Jerneja! Thank you so much for the feedback, is it very important for us. We're so glad you enjoyed your stay with us, as well as the attention our amazing team! We hope to see you again soon in the near future. Best regards, Cary Bamdez, Santa Maria Team
by A verified traveler
Posted 29 Jan 2024 on Hotels
Over all good, apart from our beds made beds and floor boards made squeaky noises when moving around.
Comment from Hotel Management
29 Jan 2024 by Cristina Henriques, Hotel Management
Greetings ! Thank you for your visit and for sharing your experience with us! As well as your experience with the staff members who assisted you at our hostel. Your feedback on the details of our hostel that did not meet your expectations is important, and we apologize for the inconveniences that were beyond our control. Our hostel is a 120-year-old historic building, so it is normal to hear creaking floors/doors. Kind regards Cristina Henriques Santa Maria Team
by A verified traveler
Central, clean and very comfy!
Posted 23 Apr 2023 on HotelsImmaculately clean! Our room was spotless with very comfy beds and soft linens
We didnt use the kitchen but its a good size and looks like it has everything you need.
There is laundry access and a little attic mezanine with sofas and a tv if you want somewhere to hang out.
Excellent central location right in the center of the action with oodles of bars and restaurants on your doorstep - about 3 mins from the cable car and the main bus area as well and just minutes from the sea and waterfront
The staff were warm, friendly and very helpful with lots of local knowledge.
It is of course a hostel so theres a little noise from other guests but nothing to dwell on.
(Worth noting theres stairs up to the reception and to the first floor so be mindful if you've got bad knees! 😂)
We loved our stay here and I plan on booking here again for my mum when she comes to visit!
by A verified traveler
Lovely stay
Posted 25 Feb 2023 on HotelsI had a really nice time in this hostel. The staff is super nice, it's very conveniently located and clean. As a solo female traveller I felt very safe in the city and at this hostel (in a mixed dorm).
by A verified traveler
Posted 27 Apr 2022 on Hotels
As solo traveler I stayed in the “Blue dormitory” where the old wooden floor is very noisy and the beds are very weak - you can feel every single movement of the person above or beyond you. It’s a big old house in historic centre of the city.
Comment from Hotel Management
10 May 2022 by Rúben F. Front Office Manager Santa Maria Team, Hotel Management
hanks for your feedback We enjoy a lot to meet you in the Hostel. We hope to see you again ! Is a historical building protect by the goverment, so to keep the authentic style, we have to keep the original door , windows and floor, and we stay in one of the busy streets from Madeira Island, day and night. For the noise, we provide earplugs, that can me request at the reception of the hostel, or by our the 24 Phone supportline. Best Regards, Rúben Freitas Front Office Manager Hostel Santa Maria
by A verified traveler
Posted 5 Mar 2022
Very good place to start exploring Funchal or to rest & relax after a busy day across the island.
Comment from Hotel Management
29 Mar 2022 by Rúben Freitas , Hotel Management
Thanks for your feedback was a big pleasure to receive you in the Hostel. We hope to see you again !
Best Regards,
by A verified traveler
Posted 23 Nov 2021 on Hotels
Comment from Hotel Management
24 Nov 2021 by Rúben Freitas Hostel Santa Maria Team, Hotel Management
Hope you liked your visit to Madeira and regardless of your stay you decide to visit our lovely island again.
Best regards,
Santa Maria Team
