Ratings based on 148 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Great location. Very walkable
by A verified traveler
Posted 29 Apr 2024
Great location.
by A verified traveler
Posted 5 Feb 2024
Good location
by A verified traveler
Posted 1 Feb 2024
Great CHEAP accommodation in the old town area, far from other tourists.
by A verified traveler
Posted 13 Jan 2024 on Hotels
by A verified traveler
Posted 5 Jan 2024 on Ebookers
Property is in a great location and clean. However the major problem is reception is only manned a few hours a day so the chances are you will have to call a Portuguese number upon arrival to give you an access code to get into the property. This was very stressful as my phone could not dial an international number so I had to borrow a phone.
by A verified traveler
Posted 23 Aug 2023
Where to begin...
The description clearly states 24hr reception. There is no 24 hr reception. You need to call the number listed on the property entrance door to speak to an employee, who will then either attend the property.
I had been to the unattended property days earlier, and after no luck, sent several messages advising of my early arrival. I was advised not to worry- someone would be there. No one was there.
I was waiting outside for 30minutes- in the heat with my luggage. Luckily another guest exited the building and I was able to gain entry whereby the nice cleaning lady stored my bags.
I think it's pretty disgusting that a paying guest needs to wait outside.
I had booked a room with a double bed and 2x twin beds and a private bathroom with rainwater shower head. What I received was not as pictured. It was a dated room with 3 X single beds.
And there was no rainwater shower head.
There was no fan although it was requested at check in it was a 35° day- the room was warm!
Normally there are tea/coffee making facilities - this is just a room with beds, a wardrobe with no doors. Nothing else.
After 5pm- there are no staff on site.
So I could not request a hair dryer. Or follow up on the fan.
The building was uninviting, dark and old. It was overpriced.
It was worse than any accommodation I had stayed this far- and I have stayed in afew hostels previously.
Stay away
Comment from Hotel Management
23 Aug 2023 by Jay, Hotel Management
You did not wait for 30 minutes outside. There is always someone around, if you call in 5 minutes I am always here, unless you need 24 hours care service. the kitchen and coffe facilities are on the top floor, not inside the room. we were here at the reception until 5 you did not remember to ask fot the hair dryer or fan? And why on earth you wanted to chek in 5 days before arrival. We do not allow that for securuty reason. you wanted to enter the permisses without identifying yourself? Take care, is much needed for you.
by A verified traveler
Posted 2 Jul 2023
Like clean room,polite stuff,and surround area.
by A verified traveler
Posted 22 May 2023
by A verified traveler
Clean cheap - good for traveling student
Posted 25 Feb 2023 on HotelsBudget hotel/guest house. Small room but very clean with friendly staff.
