Ratings based on 216 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
17 Nov 2023 by Residencial do vale , Hotel Management
Obrigada
by A verified traveler
10/10
Posted 5 Mar 2023 on HotelsAmazing stay! Views are stunning and staff were so helpful and friendly. Breakfast was a great addition too. Such good value for money!
Comment from Hotel Management
24 Apr 2023 by e, Hotel Management
) tank you
by A verified traveler from Ladson
Posted 23 Feb 2023
Staff were great. Good location
by A verified traveler
Posted 1 Feb 2023
Staff incredibly friendly and helpful. Great location easy walking distance to town. Great value for money.
by A verified traveler
Posted 8 Dec 2022
The staff were very friendly and helpful. They were able to organise taxis and have food delivered. For a 3 star hotel the facilities were very good with a bar that opened late. If you want to eat in an area id provided for you to eat a take away which is more pleasant than eating it in your room.
Comment from Hotel Management
14 Dec 2022 by R.VALE , Hotel Management
Thank you very much for your comment.
by A verified traveler from United States
Posted 28 Jan 2020
The staff is absolutely amazing here! The customer service is superb (yet very subtle). For example, one evening I used an extra blanket and the next day the staff noticed that and brought a space heater for me to use. Another day, the staff brought a container to organize my bathroom supplies. They also kept track of my itinerary and left reminders for me when I had a tour scheduled. All of the staff members that I spoke with were extremely pleasant and nice. I very highly recommend this hotel!
Comment from Hotel Management
2 Feb 2020 by Joaquim Caires, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale!
Os melhores cumprimentos.
by A verified traveler
Posted 26 Mar 2019 on Travelocity
Comment from Hotel Management
1 Apr 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale!
Os melhores cumprimentos.
by A verified traveler
Posted 11 Feb 2019
Comment from Hotel Management
1 Apr 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale!
Os melhores cumprimentos.
by A verified traveler
Posted 26 Jan 2019
A short distance from the town centre 15 mins walk, down hill, allow a few minutes more to walk back uphill. Supermarket close by very convenient.
Comment from Hotel Management
28 Jan 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale!
Os melhores cumprimentos.
by A verified traveler
Posted 22 Jan 2019
Comment from Hotel Management
28 Jan 2019 by Joaquim, Hotel Management
Gestos de carinho, atenção e delicadeza fazem-nos perceber o quanto algumas pessoas são especiais na forma de ser e como são bem-vindas as suas acções. O nosso muito obrigado por estarem na nossa ilha e na Residencial do Vale!
Os melhores cumprimentos.
